Great customer service love the product… Great customer service love the product will be buying from them again B

Good deals but not very reliable Good deals but they left part of my order out of the first box. 1vpiece took 5-6 weeks to arrive and the tracking info was always force different order. They were very slow to respond to email inquiries, if they responded at all.

Extremely satisfied with their quick… Extremely satisfied with their quick and positive responses to my concerns. I am sure I will continue to be a customer.

Terrific customer service We recently ordered our 6 year old son a set of USKids Tour Series clubs. After receiving an order confirmation, we received a phone call from Adam to break the news that the set we ordered wasn't available but they did everything possible to make it right. Adam worked with the manufacturer and ensured the new latest model would arrive for us and made sure our little guy would be ok with the bag color change. He emailed us a picture of the set and then followed up to let us know it had shipped. We were so impressed with the service that we added the putter to the order. The clubs arrived in a timely fashion and our son just loves them. He wanted to hit with his new driver right away so let him tee off in the front yard where he angled away from the house. Right before he swung we asked what he was aiming for and he told us the light pole.. he had a lucky first shot and hit the light pole (thankfully not the light)!! What a fun memory created because of GLT and Adam's customer service. We cant wait to play our first full round with them on Saturday!!

Great! Bad to Great! Well, at first my review was a awful; Let me explain. I ordered a sand wedge on a Monday - 1st time ever using this online website. Immediately, my credit card was charged but I never received an email confirmation. 1 day went by..2...I called each day and left voice messages which were not returned. on the 3rd day, I posted a Google review "1 / Awful". The next day, Fri., the wedge showed up on my door, (which is great, BTW) and at the end of the day, I had a voice message from the owner, and president, Matthew. He was very apologetic and said that likely the GLT messages often wind up in SPAM. Upon checking, only found the invitation to be a member type e-mail, but no order confirmation, tracking e-mails, etc. Perhaps deleted? Matthew has been great and confirmed they are working on improving the customer experience. Not often is the president calling on customers, but he "gets it" and wants to have a world class business. Thank you Matthew. and yes, I will buy from GLT again. Great prices just need to tighten up the customer communications. Thank you!