Bryan Master
GBGreat customer service love the product… Great customer service love the product will be buying from them again B
Sharon Burritt
GBGolf cart The end of May I placed an order with GLTgolfstore for a Clicgear 4 wheel push cart but with a specific request in color- I was a little apprehensive that- that color would even be available because colors were changing with Clicgear- but was quickly assured that one had been found- well long story short- cart was sold before we could finalize order so back to square one - But with a great ending. I appreciated Matthew and all the effort he put into this special request I had even if We didn’t get the requested color-and I call that-Great customer service. As far as I am concerned his efforts went beyond normal customer service. My son and daughter in law were very pleased with the new carts that they will be receiving. Thank you Matthew- such a pleasure working with you.
Jeff
GBGreat! Bad to Great! Well, at first my review was a awful; Let me explain. I ordered a sand wedge on a Monday - 1st time ever using this online website. Immediately, my credit card was charged but I never received an email confirmation. 1 day went by..2...I called each day and left voice messages which were not returned. on the 3rd day, I posted a Google review "1 / Awful". The next day, Fri., the wedge showed up on my door, (which is great, BTW) and at the end of the day, I had a voice message from the owner, and president, Matthew. He was very apologetic and said that likely the GLT messages often wind up in SPAM. Upon checking, only found the invitation to be a member type e-mail, but no order confirmation, tracking e-mails, etc. Perhaps deleted? Matthew has been great and confirmed they are working on improving the customer experience. Not often is the president calling on customers, but he "gets it" and wants to have a world class business. Thank you Matthew. and yes, I will buy from GLT again. Great prices just need to tighten up the customer communications. Thank you!
Brian Minkus
GBDelivered as promised Delivered as promised. They did not have my complete order of the color I wanted so they emailed me with possible options. None of them worked for me so they refunded the balance very quickly. Thank you
Valued customer
GBMatthew Cooke was amazing Matthew Cooke was amazing. The shoes I originally ordered were no longer in stock. He was willing to work with me on finding another pair. I couldn’t be happier with my purchase. I will definitely be ordering from GLTGOLF again.