Helpful and delivery came quickly Helpful and delivery came quickly. Glove quality is excellent, warmest gloves. They last too!

Get WAY more than pay for. Perfect! I’m rarely motivated to leave feedback but I must say how impressed I am with Snow Shepherd, not only with the product (after a week on the slopes, the gloves are as good if not better than anything else on the market) but also the communication. I work in customer service myself and it’s such a pleasure for me to experience great service particularly in the UK. It amazes me how so many businesses seem unable to keep to these three basic tenets: 1. On brief (product or service as described) 2. On time (delivered when promised) 3. On price (no hidden or extras costs) Good luck, and keep up the great work.

Save yourself the hassle and shop elsewhere. Ordered a Ortovox avalanche airbag pack a while back and after using it during a ski season, sent it back so that it could be serviced. All went well and they told me that they had it back in their hands ready to be returned to me. However, I have heard nothing from them since and no phones are being answered, no emails have been replied to and i just can't seem to get hold of them almost 9 MONTHS after they received the pack for servicing. This is an expensive and extremely important piece of kit that is a necessity for my job and so you can see my frustration of not having it after already having to go one winter without it causing me to be unable to do certain aspects of my job. Wish I could say better things about the company as they were great in the past (I've even recommended them to friends who have used them for large orders) however they are now an extremely poor company to deal with and I would never recommend them.