I was having difficulty checking out… I was having difficulty checking out with financing and Jason M. helped me greatly! I wouldn't have been able to finish the transaction. He was great--I didn't even get upset and shop else where because we have a few Precor items and the customer service is great!

Still Waiting... Placed an order online with Precor on May 30. It is now July 1st and still no word back from them on delivery status. Item was in stock when I placed order and received confirmation order that stated lead times were up to 10 days given the current environment (no problem with that). I have sent 3 emails to customer service and have received zero response! I have tried the online sales support chat and for the last 3 weeks I have been told I’m 4th on the allocation list and should expect delivery by end of the week.....another week and not even a peep. Unsure if Precor is always this bad through online ordering. Will think twice before ordering from them again. Worst customer service I’ve ever experienced for a product costing $2k+.

People should read reviews before… People should read reviews before ordering. I placed an order for an exercise mat. I never received shipping or tracking so I tried to contact them by email and phone but they do not respond. I will be looking into options to obtain a refund but if you haven't already purchased from them save yourself the time and aggravation and go elsewhere. Maybe they aren't even in business anymore.

We were very satisfied with the help we… We were very satisfied with the help we received from the knowledgeable and courteous staff there. We're very satisfied with the products we purchased as well. The only room for improvement is in the billing system they use, which caused some confusion. They did say that it is being replaced and updated. Still, we were very satisfied and would gladly, highly recommend them.

Basic but well built treadmill The treadmill is very basic, no fancy screens or embellishments, but I wanted that because I figured it was less things that could break or malfunction. It has a small footprint, a fantastic warranty and is a very quiet machine. I am extremely happy with my purchase and the gentleman installing it told me it was a very well made machine.