We were very satisfied with the help we… We were very satisfied with the help we received from the knowledgeable and courteous staff there. We're very satisfied with the products we purchased as well. The only room for improvement is in the billing system they use, which caused some confusion. They did say that it is being replaced and updated. Still, we were very satisfied and would gladly, highly recommend them.

Precor only wants your money Precor chooses not to supply the materials needed to repair their machines. The machines may work well, but if they have problems, you have a very expensive paperweight. When contacted, they do not read your emails, do not listen to your conversation, and all in all do not care. I would NEVER advise anyone to purchase anything from this company.

Mold infested equipment from a scammer company I wish I would have listened to the other reviews before throwing away $1200 with this company. This was the worst experience I’ve ever had, both with the product itself, and the absolutely horrendous, nasty service from a company. This company sent a used product that was infested with toxic mold and mildew that contaminated my home and made our family sick from exposure. We had no choice but to throw it out after the one and only customer service rep told us it would take them a week to pick up. They hurt my child, infected our home, caused damage to our property, and had the audacity to keep my money and refuse a refund. This company is dangerous and operates like a scam, with only ONE customer service representative, who is completely unhinged. If you already spent your money, I am so sorry but don’t expect to get anything from it. If you haven’t, avoid these monsters at all cost

3 Months waiting for a Multifunctional… 3 Months waiting for a Multifunctional Inspire machine, when the initial lead time was 4 weeks. They keep saying next week, in few days, etc. They are not honest with customers. Even if you try to buy the same right now they will tell you the same lead time and same answers when they know it is not true. Asked for procedure to get refund in case I want it but they did not reply my question.

Great Customer service from Jason M Great Customer service from Jason M. He answered all my questions quickly, gave me options on units, cost and financing if I wanted it. He was very fast with his communication and even followed up with better pricing when it became available and refunded the difference.