I had nothing but a great experience… I had nothing but a great experience shopping at this exercise equipment store. The people were all very personable and helpful. I never felt pressured for one minute. I stopped in a couple times before committing to a nice home-elliptical machine that we now love. We bought a refurb machine, which ended up having a minor problem, so we contacted them and they came out and fixed it perfectly. No problem. Now we really love the machine and are using it regularly.

Mold infested equipment from a scammer company I wish I would have listened to the other reviews before throwing away $1200 with this company. This was the worst experience I’ve ever had, both with the product itself, and the absolutely horrendous, nasty service from a company. This company sent a used product that was infested with toxic mold and mildew that contaminated my home and made our family sick from exposure. We had no choice but to throw it out after the one and only customer service rep told us it would take them a week to pick up. They hurt my child, infected our home, caused damage to our property, and had the audacity to keep my money and refuse a refund. This company is dangerous and operates like a scam, with only ONE customer service representative, who is completely unhinged. If you already spent your money, I am so sorry but don’t expect to get anything from it. If you haven’t, avoid these monsters at all cost

Great After-sales support! After sale customer support was fantastic. There were some shipping issues and Lisa Singleton was very helpful. Pricing was much more fair than from the local Precor fitness shop who would have charged me more for a display model and then charged me for delivery - so I saved $200 and delivery fees - great value!

Is this a scam? Ordered a home gym a few weeks ago and I have reached out several times for an update on shipping. No response. I understand that due to Covid-19 shipments are delayed but some sort of communication needs to be given to the buyers. Do you have the equipment or not? If not, can you guarantee it in the upcoming few weeks? I'm about to call the better business bureau. You had no problem charging me and taking my money! Update: I have been contacted that the shipment is delayed into the New Year. Still no confirmation date of delivery yet. More to come.

Knowledgeable, Helpful Ordering Experieince Ordered the Precor Knee Raise through Jason. Answered all questions thoroughly and gave me some helpful hints about product assembly. Great product - Great Service. If I want to order another product I will definitely return to Jason. 5 Star Experieince!