People should read reviews before… People should read reviews before ordering. I placed an order for an exercise mat. I never received shipping or tracking so I tried to contact them by email and phone but they do not respond. I will be looking into options to obtain a refund but if you haven't already purchased from them save yourself the time and aggravation and go elsewhere. Maybe they aren't even in business anymore.

Knowledgeable, Helpful Ordering Experieince Ordered the Precor Knee Raise through Jason. Answered all questions thoroughly and gave me some helpful hints about product assembly. Great product - Great Service. If I want to order another product I will definitely return to Jason. 5 Star Experieince!

Jason Mercado was amazing Jason Mercado was amazing. He kept me informed of new promotions that were able to help me buy the machine I had been considering. He was quick, polite, professional and compassionate. A true asset to your company.

Precor needs to support their online… Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call to the sales department, using phone number on confirmation email, ended up in the wrong sales area who couldn’t seem to help except to email the online sales team. Very pleased with product itself, so no complaint there.

Great place to purchase a treadmill. It was time for a new treadmill so while looking around we stopped at Precor Home Fitness. They had a nice selection of equipment. The salesman took his time explaining the features of the various machines and had us try them to see which ones best fit our needs. He was very helpful and it was a great shopping experience. We purchased a Precor treadmill which was delivered and installed. They also removed our old treadmill.