Jason Mercado was amazing Jason Mercado was amazing. He kept me informed of new promotions that were able to help me buy the machine I had been considering. He was quick, polite, professional and compassionate. A true asset to your company.

Precor needs to support their online… Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call to the sales department, using phone number on confirmation email, ended up in the wrong sales area who couldn’t seem to help except to email the online sales team. Very pleased with product itself, so no complaint there.

I had nothing but a great experience… I had nothing but a great experience shopping at this exercise equipment store. The people were all very personable and helpful. I never felt pressured for one minute. I stopped in a couple times before committing to a nice home-elliptical machine that we now love. We bought a refurb machine, which ended up having a minor problem, so we contacted them and they came out and fixed it perfectly. No problem. Now we really love the machine and are using it regularly.

This place is fantastic!! This place is fantastic!!! Great variety of products, wonderful staff, and excellent customer service. They really went above and beyond to make sure we were happy with our purchase. They also are not pushy with their sales tactics; they listened to our needs, showed us a variety of options, and didn't press us to make a decision right away.

People should read reviews before… People should read reviews before ordering. I placed an order for an exercise mat. I never received shipping or tracking so I tried to contact them by email and phone but they do not respond. I will be looking into options to obtain a refund but if you haven't already purchased from them save yourself the time and aggravation and go elsewhere. Maybe they aren't even in business anymore.