tk
GBPrecor needs to support their online… Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call to the sales department, using phone number on confirmation email, ended up in the wrong sales area who couldn’t seem to help except to email the online sales team. Very pleased with product itself, so no complaint there.
David H Barkin
GBGreat After-sales support! After sale customer support was fantastic. There were some shipping issues and Lisa Singleton was very helpful. Pricing was much more fair than from the local Precor fitness shop who would have charged me more for a display model and then charged me for delivery - so I saved $200 and delivery fees - great value!
JONATHAN SHEINKOP
GBI had nothing but a great experience… I had nothing but a great experience shopping at this exercise equipment store. The people were all very personable and helpful. I never felt pressured for one minute. I stopped in a couple times before committing to a nice home-elliptical machine that we now love. We bought a refurb machine, which ended up having a minor problem, so we contacted them and they came out and fixed it perfectly. No problem. Now we really love the machine and are using it regularly.
Kelley
GBJason Mercado was amazing Jason Mercado was amazing. He kept me informed of new promotions that were able to help me buy the machine I had been considering. He was quick, polite, professional and compassionate. A true asset to your company.
Carl O.
GBGreat place to purchase a treadmill. It was time for a new treadmill so while looking around we stopped at Precor Home Fitness. They had a nice selection of equipment. The salesman took his time explaining the features of the various machines and had us try them to see which ones best fit our needs. He was very helpful and it was a great shopping experience. We purchased a Precor treadmill which was delivered and installed. They also removed our old treadmill.