3 Months waiting for a Multifunctional… 3 Months waiting for a Multifunctional Inspire machine, when the initial lead time was 4 weeks. They keep saying next week, in few days, etc. They are not honest with customers. Even if you try to buy the same right now they will tell you the same lead time and same answers when they know it is not true. Asked for procedure to get refund in case I want it but they did not reply my question.

People should read reviews before… People should read reviews before ordering. I placed an order for an exercise mat. I never received shipping or tracking so I tried to contact them by email and phone but they do not respond. I will be looking into options to obtain a refund but if you haven't already purchased from them save yourself the time and aggravation and go elsewhere. Maybe they aren't even in business anymore.

Precor only wants your money Precor chooses not to supply the materials needed to repair their machines. The machines may work well, but if they have problems, you have a very expensive paperweight. When contacted, they do not read your emails, do not listen to your conversation, and all in all do not care. I would NEVER advise anyone to purchase anything from this company.

Great Customer service from Jason M Great Customer service from Jason M. He answered all my questions quickly, gave me options on units, cost and financing if I wanted it. He was very fast with his communication and even followed up with better pricing when it became available and refunded the difference.

Precor needs to support their online… Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call to the sales department, using phone number on confirmation email, ended up in the wrong sales area who couldn’t seem to help except to email the online sales team. Very pleased with product itself, so no complaint there.