Still Waiting... Placed an order online with Precor on May 30. It is now July 1st and still no word back from them on delivery status. Item was in stock when I placed order and received confirmation order that stated lead times were up to 10 days given the current environment (no problem with that). I have sent 3 emails to customer service and have received zero response! I have tried the online sales support chat and for the last 3 weeks I have been told I’m 4th on the allocation list and should expect delivery by end of the week.....another week and not even a peep. Unsure if Precor is always this bad through online ordering. Will think twice before ordering from them again. Worst customer service I’ve ever experienced for a product costing $2k+.

Terrible customer service ! Terrible customer service ! Our incline stopped working due to an error 6months after purchasing Precor treadmill ! It has been more than a year since then but they have been mailing parts to us instead of sending a technician here. Problem is their complicated programming that needs an expert technician not the parts! If they can not send technicians somewhere they should stop selling their super expensive treadmills to those cities! I have wasted 5000$ On this treadmill . So disappointed

Great choices, great service Our salesman was both knowledgeable and helpful. We chose to have our Inspire CS3 Cardio Strider seated elliptical delivered and setup and it was well worth the extra expense. The men who did the delivery and set up were very professional. I have serious mobility issues, and this elliptical has helped to strengthen my legs. I started out slowly and have worked up to 30 minutes per day. The seat is uncomfortable because it is not deep enough, but it is otherwise, a great machine.

Precor needs to support their online… Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call to the sales department, using phone number on confirmation email, ended up in the wrong sales area who couldn’t seem to help except to email the online sales team. Very pleased with product itself, so no complaint there.

This place is fantastic!! This place is fantastic!!! Great variety of products, wonderful staff, and excellent customer service. They really went above and beyond to make sure we were happy with our purchase. They also are not pushy with their sales tactics; they listened to our needs, showed us a variety of options, and didn't press us to make a decision right away.