Great After-sales support! After sale customer support was fantastic. There were some shipping issues and Lisa Singleton was very helpful. Pricing was much more fair than from the local Precor fitness shop who would have charged me more for a display model and then charged me for delivery - so I saved $200 and delivery fees - great value!

Precor needs to support their online… Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call to the sales department, using phone number on confirmation email, ended up in the wrong sales area who couldn’t seem to help except to email the online sales team. Very pleased with product itself, so no complaint there.

Basic but well built treadmill The treadmill is very basic, no fancy screens or embellishments, but I wanted that because I figured it was less things that could break or malfunction. It has a small footprint, a fantastic warranty and is a very quiet machine. I am extremely happy with my purchase and the gentleman installing it told me it was a very well made machine.

Mold infested equipment from a scammer company I wish I would have listened to the other reviews before throwing away $1200 with this company. This was the worst experience I’ve ever had, both with the product itself, and the absolutely horrendous, nasty service from a company. This company sent a used product that was infested with toxic mold and mildew that contaminated my home and made our family sick from exposure. We had no choice but to throw it out after the one and only customer service rep told us it would take them a week to pick up. They hurt my child, infected our home, caused damage to our property, and had the audacity to keep my money and refuse a refund. This company is dangerous and operates like a scam, with only ONE customer service representative, who is completely unhinged. If you already spent your money, I am so sorry but don’t expect to get anything from it. If you haven’t, avoid these monsters at all cost

People should read reviews before… People should read reviews before ordering. I placed an order for an exercise mat. I never received shipping or tracking so I tried to contact them by email and phone but they do not respond. I will be looking into options to obtain a refund but if you haven't already purchased from them save yourself the time and aggravation and go elsewhere. Maybe they aren't even in business anymore.