Leatherup is a scam Leatherup is a scam, if you need to return something, good luck. If you need to change your order, good luck. I sent three emails to cancel my order, tried several times to call various departments, even sales, nobody answers the phones. Unable to leave a message. Order was cancelled Sunday, today, three days later, order was shipped. Incompetent.

Ordering and customer service was a… Ordering and customer service was a breeze and very helpful! I love the look and feel of the jacket, although i have not worn outside the house yet. My only concerns are the zipper seems to stick and i worry forcing may cause breakage and the actual length of the jacket. I am 6ft 3 and 375, sleeves are plenty long, but when zipped the jacket rises way above my belly button when lifting my arms in the air. Have considered returning, hence why it hasn't been worn, but i know what i paid is a deal and length will probably be problematic with any order.

Great vest I've never been disappointed with the quality of these vests. I've purchased 3 over the past few months. Shipping speed was also very fast.

Jackpot!! Love the boots I purchased from this site. They are very sturdy, I can tell they're built to last. They also look badass. They're a bit hard to break in, but once you do, they're super comfy, too. Big plus that the website is so communicative, from the Norton safe-purchasing guarantee, to the follow up e-mails ensuring I'd received my order. Felt like very genuine customer service.

Terrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler