Terrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler

A truly unethical company with zero… A truly unethical company with zero moral character or customer service. If you want to get ripped off this is the company to accommodate you.

Jackpot!! Love the boots I purchased from this site. They are very sturdy, I can tell they're built to last. They also look badass. They're a bit hard to break in, but once you do, they're super comfy, too. Big plus that the website is so communicative, from the Norton safe-purchasing guarantee, to the follow up e-mails ensuring I'd received my order. Felt like very genuine customer service.

This is when you know a company understands online ordering. Not only does this company fairly price their goods but the service is next level. Item ordered on the 16th of February, delivered at the U.S.A hub on the 20th of February. Received an email item is delivered, no hassle, no me following up and asking or pleading with people to do their job. Will comment on the quality and if the correct order has been received when it arrives in Panama.

Do not order from this company … We now have ordered 2 helmets from this lousy Company . I will be doing a huge media blast on face book these people have to be stopped RIP OFF ARTIST!!!!!!!!!! Our heads we measured by hat maker . The sizing is offand waited 3 weeks for each helmet to arrive . Both not fitting using there measuring guide. Poor commincations from company . Do not order from this company as there products are complete garbage. please everyone contact your credit card company to complain . I will be doing live broadcast .