Leatherup is a scam Leatherup is a scam, if you need to return something, good luck. If you need to change your order, good luck. I sent three emails to cancel my order, tried several times to call various departments, even sales, nobody answers the phones. Unable to leave a message. Order was cancelled Sunday, today, three days later, order was shipped. Incompetent.

Crooked Houdini Company I was shopping Amazon and came across a Hawk H7005 Solid Matte Black Modular Motorcycle Helmet, sold by Leatherup. Money was exchanged, time passed, and order was cancelled early on the morning of delivery. I've had problems before on Amazon, but never like this. No one has ever ERASED a purchase out of my account or history. This makes Leatherup.com look like an ignoramus crew. I wonder how much they fluff their ratings after this incident.

Terrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler

The merchandise I have received every… The merchandise I have received every time has been quality. Just difficult to browse items here because there are so many. That is good for leather up, I find many more items to purchase other then what I came looking for. Reason I chose this business: From the LeatherUp purchases have made before had to keep shopping here. Reason I chose this product: New jacket time so thought would try shoe order this time also.

Jackpot!! Love the boots I purchased from this site. They are very sturdy, I can tell they're built to last. They also look badass. They're a bit hard to break in, but once you do, they're super comfy, too. Big plus that the website is so communicative, from the Norton safe-purchasing guarantee, to the follow up e-mails ensuring I'd received my order. Felt like very genuine customer service.