Terry Burton
GBBuyer BEWARE Buyer BEWARE! I have bought 2 leather jackets on separate orders with no problems. The 3rd order has been a NIGHTMARE. Paid by credit card on Nov 30th. Leather Up did not issue USPS label until December 6th. Now its December 15th and the order is stuck in Tettersboro, NJ. Customer service is 'clueless' and they don't return phone calls. Asked to speak with management. No one available. Next step is reporting it to FTC. I suspect fraud.
Brian Sexton
GBCrooked Houdini Company I was shopping Amazon and came across a Hawk H7005 Solid Matte Black Modular Motorcycle Helmet, sold by Leatherup. Money was exchanged, time passed, and order was cancelled early on the morning of delivery. I've had problems before on Amazon, but never like this. No one has ever ERASED a purchase out of my account or history. This makes Leatherup.com look like an ignoramus crew. I wonder how much they fluff their ratings after this incident.
Johnnyred
GBTerrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler
Vic
GBGreat vest I've never been disappointed with the quality of these vests. I've purchased 3 over the past few months. Shipping speed was also very fast.
Rhianna
GBJackpot!! Love the boots I purchased from this site. They are very sturdy, I can tell they're built to last. They also look badass. They're a bit hard to break in, but once you do, they're super comfy, too. Big plus that the website is so communicative, from the Norton safe-purchasing guarantee, to the follow up e-mails ensuring I'd received my order. Felt like very genuine customer service.