Terrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler

Leatherup is a scam Leatherup is a scam, if you need to return something, good luck. If you need to change your order, good luck. I sent three emails to cancel my order, tried several times to call various departments, even sales, nobody answers the phones. Unable to leave a message. Order was cancelled Sunday, today, three days later, order was shipped. Incompetent.

Do not order from this company … We now have ordered 2 helmets from this lousy Company . I will be doing a huge media blast on face book these people have to be stopped RIP OFF ARTIST!!!!!!!!!! Our heads we measured by hat maker . The sizing is offand waited 3 weeks for each helmet to arrive . Both not fitting using there measuring guide. Poor commincations from company . Do not order from this company as there products are complete garbage. please everyone contact your credit card company to complain . I will be doing live broadcast .

I am pleased enough with the quality of… I am pleased enough with the quality of the product and promptness of shipping, price as well. But, the data given as a head size circumference equals what size helmet is off. I used my tiny wife' head measure and the helmet indicated was a Medium. It fits me and I wear a Harley Davidson XL, and others Ls are tight. They sent what I asked for, so I am not returning it as it fits me, and have ordered an XS for her.

Great vest I've never been disappointed with the quality of these vests. I've purchased 3 over the past few months. Shipping speed was also very fast.