Terrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler

Vest review Price was awesome with discount, shipping was FAST, went by reviews and ordered 2 sizes larger. Normally a 3xl ordered the 5xl and fit perfect. My biggest concern was length didn't want a short baggy look but it was perfect and length was spot on. My recommendation is order 2 sizes bigger at least in the larger sizes and you'll be good. Very Happy and quality is awesome for price.

Shocking quality at super low prices! At such a great price, super surprised at the quality of the leather jack for my wife. Was much heavier, thicker and warmer on a cool day bike ride then could have imagined at the lowest price we found on leather woman’s motorcycle jackets. The braided seam lines and contoured fit look great. Great quality leather jacket and bottom line prices! Can’t beat it!

Purchased Jacket mid April Purchased Jacket mid April. Just received jacket today. Fits great and excellent quality. Only issue us zero response from customer service. Scott Belisle Barrie Ontario Canada

Leatherup is a scam Leatherup is a scam, if you need to return something, good luck. If you need to change your order, good luck. I sent three emails to cancel my order, tried several times to call various departments, even sales, nobody answers the phones. Unable to leave a message. Order was cancelled Sunday, today, three days later, order was shipped. Incompetent.