Terrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler

Shocking quality at super low prices! At such a great price, super surprised at the quality of the leather jack for my wife. Was much heavier, thicker and warmer on a cool day bike ride then could have imagined at the lowest price we found on leather woman’s motorcycle jackets. The braided seam lines and contoured fit look great. Great quality leather jacket and bottom line prices! Can’t beat it!

Crooked Houdini Company I was shopping Amazon and came across a Hawk H7005 Solid Matte Black Modular Motorcycle Helmet, sold by Leatherup. Money was exchanged, time passed, and order was cancelled early on the morning of delivery. I've had problems before on Amazon, but never like this. No one has ever ERASED a purchase out of my account or history. This makes Leatherup.com look like an ignoramus crew. I wonder how much they fluff their ratings after this incident.

Best Online gear shopping you could want! I'm never disappointed with my LeatherUp purchases. Quality gear at great prices. My new Carry & Conceal jacket fits great and you really can't tell I'm carrying. Looking forward to trying out the new riding jeans I also picked up.

Ordering and customer service was a… Ordering and customer service was a breeze and very helpful! I love the look and feel of the jacket, although i have not worn outside the house yet. My only concerns are the zipper seems to stick and i worry forcing may cause breakage and the actual length of the jacket. I am 6ft 3 and 375, sleeves are plenty long, but when zipped the jacket rises way above my belly button when lifting my arms in the air. Have considered returning, hence why it hasn't been worn, but i know what i paid is a deal and length will probably be problematic with any order.