A truly unethical company with zero… A truly unethical company with zero moral character or customer service. If you want to get ripped off this is the company to accommodate you.

Bought a pair of boots on line Bought a pair of boots on line. Great boots the price said $119. I was looking around a bit more and found if I gave my email I would get 15% off my next purchase. So I did it. Have me a code. So I went to buy the boots. Got to point off putting in code and when I did the price jumped up to $129. And didn't even take off the 15%. Nor did it take off 10% that was a supposed auto discount. On pay pal it said seller Smk international. So I tried calling. That number connected me to a gift card scam. Pay $3.95 with your credit card today and we'll mail you $100 gift card. After me saying no and plenty of arguing they got someone else on line to connect me to Smk. He have me a number to call that disconnected. I quickly put in a complaint with pay pal about the up pricing. Later pay pal listed leather up as seller so I contacted them. They told me they would refund me the correct amount but couldn't do it now because of my complaint. If I removed it then they would refund the money. So I cancelled the complaint. I called in a couple days and argued with a guy about the refund. We agreed on $19 although it should have been more. When I looked on pay pal they refunded me $12.99 which is only 10% off the elevated price. The experience was not good. The boots are awesome but be careful something is not right here. I would have given them one star but the boots are awesome. Xelement.

Great vest I've never been disappointed with the quality of these vests. I've purchased 3 over the past few months. Shipping speed was also very fast.

Leatherup is a scam Leatherup is a scam, if you need to return something, good luck. If you need to change your order, good luck. I sent three emails to cancel my order, tried several times to call various departments, even sales, nobody answers the phones. Unable to leave a message. Order was cancelled Sunday, today, three days later, order was shipped. Incompetent.

Terrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler