Purchased Jacket mid April Purchased Jacket mid April. Just received jacket today. Fits great and excellent quality. Only issue us zero response from customer service. Scott Belisle Barrie Ontario Canada

Great vest I've never been disappointed with the quality of these vests. I've purchased 3 over the past few months. Shipping speed was also very fast.

Terrible customer service Bought boots and a riding jacket. Unfortunately hospitalized for 6 weeks with unexpected surgeries and missed the 30 exchange window. Asked to exchange with a smaller size, offered to pay the 11.99 fee PLUS the return shipping. After three emails my reply was an astounding no. Definitely not a way to find a new lifelong customer "Tyler" had to follow the no with request denied in caps like I am trying to get something for nothing. See below. Wonderful customer service. Hey John, I am sorry but the jacket cannot be exchanged now. ====REQUEST DENIED===== Best, Tyler

Leatherup is a scam Leatherup is a scam, if you need to return something, good luck. If you need to change your order, good luck. I sent three emails to cancel my order, tried several times to call various departments, even sales, nobody answers the phones. Unable to leave a message. Order was cancelled Sunday, today, three days later, order was shipped. Incompetent.

I am pleased enough with the quality of… I am pleased enough with the quality of the product and promptness of shipping, price as well. But, the data given as a head size circumference equals what size helmet is off. I used my tiny wife' head measure and the helmet indicated was a Medium. It fits me and I wear a Harley Davidson XL, and others Ls are tight. They sent what I asked for, so I am not returning it as it fits me, and have ordered an XS for her.