Nathan Cunningham
GBSome Order Issues But CS Dealt With It Immediately I recently made a purchase through MSR but had issues with website not sending me a receipt to my email. I also had trouble get page to load because it was down. I messaged customer service and had someone responding within a couple minutes on a Sunday. I provided my order# and within a couple more minutes they had me a shipping label & tracking # printed, I later received a email from them telling me my item was to be shipped. Per my experience with these people it's been nothing but good and professional. I can't speak to other people's negative reviews but mine was positive so far.
Robert Ogden
GBHad a question on a part that their … Had a question on a part that their staff was able to answer. Several other websites didn't even return my email. Ordered the part and it was shipped the next day.