Carol Bruno
GBDO NOT DO IT UNTIL THEY REPLACE THE MANAGER Don’t do it until they replace the mngr at Naples walk location cancelled my upcoming lessons Due to the fact that I had a very unpleasant experience at the session provided by the mngr at Naples walk location He began the lesson by explaining to me what my previous instructor(who he fired) can and cannot do as a golf tech instructor and continued by telling me that he “has been trying to get him fired for a long time now”. (One should not be bragging that to a client) During the lesson he continually yawned throughout as I was keeping him awake . He then proceeded to try and instruct me while telling me my stance is “horrible” (which is on tape) my backswing is “awful” and then ended on a real good insult that I was “atrocious “ I advised him that I never had a lesson ; yet he continually insulted me throughout telling me he “calls it as i see it” I do not believe that this person has the correct tactics for instruction as one should teach with encouragement not by berating! At one time he made me feel that I was wasting his time. I felt as though he was of the opinion that women should not be a part of this game? I paid $ 1200.00 for lessons plus brought in three referrals!!! I am now looking for a total refund As I will not continue to put myself through such misery trying to better myself . In closing I have also contacted Corporate and will be in touch with them until I am reimbursed I expect full payment reimbursed on my credit card or send a check to me in the full amount I paid. I will not settle for anything less than the full reimbursement as you can use my three referrals to cover the one decent lesson I had with whom you fired. Again a full reimbursement is order . I will await your /corporate confirmation /Cb
Margaret Coffey
GBordered product on line ordered product on line - order was duplicated and returned one item as directed - after three weeks, still waiting for news of the refund of over $100. never work with them again - no satisfaction..After 3 weeks recieved 1/2 price refund on a product never opened. Order at your peril.
Spencer Bertram
GBPackage or nothing Bought a package of lessons, but was not able to use them all before they expired last summer. Returned back today, one year later to buy a single lesson, and was given a lecture about not using all my lessons and that he had to give them away free to someone else to get his credit. I expressed my inability to conform to the restrictions of multiple lessons in a short time and my preference for a la carte style. The instructor stated “maybe this is not the place for you”, and recommended we just go ahead with today’s lesson. This did not set well with me and even after a 35 minute drive to get there, I chose to leave. Really disappointed with the instructor as well as the business model.
pchanco
GBGreat customer service, fast shipping Found this company on Google and what a great experience. I purchased a rangefinder and then they lowered the price just days after I received my order. After a quick email, they refunded the difference. Would recommend them very highly.
David
GBPoor customer service Bought WTX+ two years ago but battery is already failing and I want to know if it can be replaced. Asked the question via the on-line help desk 4 weeks go. I am still awaiting a response despite a second reminder to them.