Danny Hausil
CAIt was awful It was awful, this gaming site is Very unprofessional. I have been trying to reach out to them regarding refunding me the money for months. I received an email saying that they were going to close my account and refund me my money until one to five business days that never happened. I’ve left numerous emails. No one has contacted me back or refunded my money.
Ronald Grunwell
GBHave to notice a trend from others Have to notice a trend from others. Well below state regulations in wins and losses. Notice a giant difference in play when in a bonus that requires a certain amount of wagering before it’s given. Yesterday they had a promotion if you wagered $1500 you get a $75 bonus. Deposited $340 and only able to get to $947. Now, I’m not just someone who plays small or reckless. And I play ALOT. Their customer support is atrocious. Their bonuses are trash and they honestly do not care if you stay or go. They also really like to give you communication errors when you’re winning. But, never when you’re losing. So weird. Also, don’t waste your time with your State Gaming Commission. They’re useless and clearly put there by the casinos. I’m no conspiracy theorist, but take it from someone who’s been doing it here and over seas for years. Personally, much better customer service, way bigger bonuses and always giving you cash back on losses over seas. Especially now that they’ve lost so much business to land based.
Pandoras Box
GBMy account was hacked and 1600 was… My account was hacked and 1600 was stolen and they also hit my bank account and withdrew 950 through my card that was attached. They will not respond. They have no telephone E number. Their chat is AI and never reply via email. Do not keep a debit card attached. Trust me. I contacted the BBB and gaming commission. They are an untrustworthy and bad company
Gary Leap
GBAlways something up with fanduel Always something up with fanduel. This time they post San Fran vs Arizona baseball bottom of 8th inning 2 outs San Fran leading 6-0. But the over and under is 5.5 I figure wow san Fran just scored maybe I get lucky and make a bet before they fix it. I take the over 5.5 game ends they have final score 6-0 San Fran but don't give me my money says I lost. I go to ESPN.com and see final was 5-0. Fanduel said San Fran scored 5 runs in the 9 th when they really only scored 4. 15 minutes after the game fanduel changed final score 5-0. And tells me they are not responsible for there third party errors. So I throw a fit and they suspend my account and I'm not allowed to withdraw my money because one employee can't handle criticism when they make a mistake.
Dianne Ellis
CAI often limit myself on gaming sites I often limit myself on gaming sites, as I do have a tendency to overdo it, however, all sites state the exact amount of time it takes to change it. Fandual does not. It says 24 hours for each length of time you want a limit placed, whether it's a daily limit, a weekly limit or a monthly limit. Having tried, unsucessfully to increase my limit for 3 days, I reached out to customer service who then informed me to remove limits it takes 24 hours for a daily limit, it takes a week for a weekly limit and a month to remove a monthly limit. No answer as to why this isn't transparent and on the site. I find this rather dishonest. Although it doesn't help them at all! And I'm like the rest of the people, have spent tons of money with nothing to show for it. I'm done with the site.