They won’t refund me for cancellation Cancelled order immediately after placing it. Shipping dates and info were not provided up front and decided to cancel. Reached out immediately. Contacted PayPal. Sunny skate asked if it would be ok to just refund part of the order “because they already spent my payment and it’s hard to make money”. I asked for full refund and over a week has gone by and still have yet to receive a cancellation and more importantly a refund. Now they will not respond at all. Would not order from here again.

We haven’t received it yet. -

Delivered to Oz within 2 weeks but I… Delivered to Oz within 2 weeks but I had to chase up delivery. Comms was good once I contacted them. Skates are awesome !

Poor Execution, Poor Customer Service I ordered in early July, received late August, only to discover the company sent me the wrong size. I ordered adult size 12 and received a child’s 7. They admitted they were at fault. No other styles were available in my size for an exchange. They refused to send me a return shipping label, they expected me to pay to ship them back, and were only going to issue me $100 and I originally paid $128.99. The issue was never resolved.