No Communication No Communication There has been no communication on status of the order and we have not yet received it. We would think you would wait until receipt before asking how you did. Any help in tracking the shipment and understanding why is is on hold would be appreciated.

Pilates Matters has a great selection… Pilates Matters has a great selection of equipment, and I love my new Merrithew Spine Corrector. However, the shipping time was a bit longer than I anticipated. Customer service was responsive and kept me updated, which I appreciated.

I have been doing Pilates for 5 years… I have been doing Pilates for 5 years now. After spending so much money on classes I decided it was time to buy my own reformer. I had no idea where to start but the sales representative answered all my questions and made it so easy for me. Five stars for me.

Good customer service Amazing experience with Pilates Mstters. Got the BASI System Reformer with Tower , and it’s top-notch. Yes , shipping was a tad slow, but the customer service is so good, it’s makes up for it .

Thank you guys for answering all my… Thank you guys for answering all my questions. My reformer just arrived and I love it. Your advice was brilliant :)