Enrico
ITAthleanx Support I recently had an issue regarding a program that is too challenging for me at the moment. I contacted the Athleanx support and a very kind person did everything in her power to help me out to swap the program with another more suited to my current ability level. I can’t praise her enough. I can now move to my new program, knowing that I’ll be able to improve even further. Jeff’s training style is one of a kind and I’ll stick with it for a very long time.
Lee S
GBBest Shape of My Life AthleanX has completely transformed my workouts and as a result my body. In my early 40s I’m both in the best shape of my life as well the strongest! The AthleanX programs are easily to understand via the quick workout rundown itself but especially enhanced by the accompanying videos/gifs, and the Support team are very quick to respond with well informed responses that help aid your journey.
Георгий Кабанов
RUBe careful with paying for the service. Be careful with paying for the service. A year ago, I bought a subscription. I used it for 3 months and then stopped. The service was inconvenient, but overall, there were useful videos. After a year, they charged me $150 again, which is a lot of money for me. I was surprised and tried to find the linked bank card in my account, but I couldn't. There's no such section at all. The card was linked without any notifications or control options. I wrote to support demanding a refund. My account was unexpectedly deleted, and they said they refunded the money. The only problem is that a month later, I still haven't received it. The bank asked me to send an RRN or another payment identifier to check the payment. The service did not provide it.
Sean M.
GBGreat Customer Service/Support Staff!!! The Athlean X programs are the best out there. There are plenty reviews on that, but equally awesome is the support you receive from Jeff and his staff when you have a question or need additional information. The responses are prompt, informative and it is easy to follow up in the event answers generate more questions from the end user. These days, a company’s support staff/customer service department will make or break them. Athlean X definitely gets it right! Keep up the good work!
Hana
JPGreat Customer Support I contacted Support due to a shipping error in one supplement. They *immediately* replied, offering a replacement, and shipped it for free even almost one year later. Amazing. Was the same when I contacted Support a few years ago with a question about one of the programs. Professional, friendly, down to earth, the support staff seem to be like Jeff!