Frustrated to say the least… I ordered a set of adjustable dumbells and a workout bench, and the order went through with payment accepted and a delivery fee of $75. I was ok with this as I am reasonable and it is heavier items. A few days pass with no updates and finally, 4 days later I get an email requesting I pay an additional $619.90!! Are you kidding me? I paid just over that for the equipment! Asked to cancel my order and still nothing. I had a truck cap shipped to my location for $100 and it was much heavier. Stay away! Updated. Definitely haven't received any communication from this company regarding my refund. Called my credit card company and they have frozen the amount in question and they are investigating. I also left a review on Better Business Bureau to get the word out to avoid this company and its shady tactics.

Delay, delay, delay... Delay, claimed wrong address, delay, then said backordered. Only gave an extra star for responses and following through on the suggestion of a coupon. And then some more delay. Might be a good company caught in a supplier issue but won't be trying again as I can't afford to lose another 2-3 weeks.

Great equipment quality and design Great equipment quality and design are on point. I had a small problem a year down the line and they were very helpful and correct the situation within a week! I highly recommend better body

Genuinely a Great Company Better Body Equipment is a genuinely great company. Not only are their products top notch, but their customer service is top tier as well. Quick personal anecdote: I purchased a pair of adjustable dumbbells during their Black Friday sale. The shipping was delayed due to increased volume, which is understandable. I waited about a week after they were estimated to arrive, but they didn't show as shipped. I reached out to Customer Service and explained my situation. They were so kind and helpful, they upgraded my order a bit and sent out my order the next day from their Canadian site (I'm in the US and they have a separate location down here which they normally fulfill US orders through). I received my dumbbells a few days later and they work fantastically; I couldn't be happier. Thank you so much Better Body, I will be a customer for life!

This is a great company This is a great company. The equipment is truly top notch and is perfect for my home gym setup. The squat rack is super sturdy and everything is very functional. The best part about the company by far though is the customer service. I had a couple questions come up over the course of ordering an entire new home gym and the representatives I emailed with always got back to me unbelievably quickly with expert help. I strongly recommend this company to anyone looking to start a home gym or just wanting to add some more workout equipment to their current setup.