Great customer service I needed to replace my show helmet in a hurry after a "high speed unplanned dismount" from my young horse. I worked with the online chat when ordering to make sure it was able to be delivered in time. I ordered on a Sunday and it arrived (a day earlier than expected!) on Wednesday. I was leaving for a show on Friday. Great customer service!

Excellent service There was so much conflicting information online about which vest to use for what size person, style of riding, worn with or without protector etc. that I was really stuck trying to figure out what to buy. I contacted Ride EquiSafe and they asked me a series of questions and then had me give them a couple of different measurements and then they told me which vest was the correct choice for me. It arrived the other day and is a perfect fit for my frame. I am super glad I contacted them and purchased through them.

One stop shop for all equestrian safety needs! We had the privilege of having Catherine from Ride EquiSafe come out to our farm for a product demo. She is extremely knowledgeable and thoroughly explains why she carries the brands she does and her experiences with others, completely unbiased and backed by science and research. I was able to try on a few options and ultimately settled on the HorsePilot air vest, which provided the best fit for me. She explained how they work, how to change out the cartridge should you have a fall and deploy the vest, and provided great resources to provide all the information we may need down the road. It was overall such a great experience and I look forward to purchasing stirrups and a new helmet from her in the future!

Second successful vest purchase! I used the chat feature to get clarification about sizing for an airbag vest—it was very prompt and helpful. The vest shipped quickly and we had zero problems with the fit. I will never shop anywhere else for our safety equipment!

The best!! Always the best customer service! Our “go to” for safety equipment! We are so thankful for Catherine & her staff for providing custom safety fittings at our farm and online support. We highly recommend!