Support in non-existent! I have been emailing this company for the last 3 months without a response. I purchased a $600 swim platform months ago that quit holding air. They said they warranty their product. All I wanted is a return label to send it back so I could get a replacement or repaired and it has been total radio silence. I have sent over 30 emails because its the only way to contact these folks. They say they Guarantee all of their products...Yea! Until they don't... :(

We have 5 FBSports paddle boards all… We have 5 FBSports paddle boards all different sizes and accessories (kayak conversion etc). Excellent boards for the price and great even for beginners to use. Customer service has been fantastic and our one small issue with one board was rectified with a couple of emails within 12 hours. Highly recommend this company.

I do not do business with this company purchased a refurbished board for… I purchased a refurbished board for 100$, the air valve was broken, looked as though the insert itself was super glued and was unable to hold air for more than a 1/2 hr plus the grip pad came off when I unfolded it. They offered me a 30$ refund or purchase a new one for 40$ more. My son said Mom they screwed you, they are required to fully refund a faulty product! But I went with their offer now I have a mass of unusable plastic that I need to figure out how to recycle or use somehow??? I bought a refurbished board because I thought it was better than buying new. I wish I had just bought a GO board again after mine was taken. My trusty GO board thrived after only one inflation, surviving Vermont winters breaking through ice and ferrying Carlos and I on river clean up adventures... It's truly sad that companies feel it's ok to sell their trash and make you feel gracious that they will send you another for more money...

Good customer service I had a problem with a product and customer service solved fast and efficiently Thank you fb sport

I ordered a floating dock from them I ordered a floating dock from them. When we received it, it was too heavy for me to lift out of the boat. I contacted the company and they were excellent to work with. They had me send my dock back (the dock hadn't been used and I still had the original box and I had to pay for shipping) and they sent me a smaller dock. The product was of high quality. I would recommend this company.