Excellent upgrade Thank you! Excellent water heater. I was able to install the heater without one single issue. It was exactly as represented. Perfect fit. Fired up on the first try. Working perfectly.

Stop looking and just buy it. I looked at a few on demand water heaters and decided on this one. Install was a breeze, works as it should and is fairly efficient on propain. It replaced a suburban 12gal had to order the big 18x18 door. Everything fit great and looks factory

Their support doesn't answer your questions I was in the market for a tankless water heater for my RV. I had questions about the fitment that I posed to their support. They failed to meet their 1 to 2 business day response time. When they did respond they had made no effort to answer my questions, just referred me to their website. I had already researched the product on the site and the fitment was not addressed to my satisfaction. About a week after sending the original request, I received another reply from their fitment support again not addressing my questions. I bought a Furrion as their support answered questions I posed.

We ordered a 55,000 BTU tankless water… We ordered a 55,000 BTU tankless water heater that we received within 5 days, it was very quick getting here, the installation was about a 4 hour job, very easy and straightforward. I can’t figure out why I didn’t do this sooner. We love taking a shower without having to shut the water off constantly, it takes just seconds to get hot water at the tap. Before I ordered I had sent them a message asking questions and they called me back right away and they answered all my questions. All and all this was a very good experience.

Possibly the WORST customer service I… Possibly the WORST customer service I have ever felt with. Leaked everywhere, made multiple calls eventually got a warranty exchange, going on week 2 with no hot water, and no response from the company. Called twice today and still nothing. The call center is overseas and they have no idea what is going on. Such a joke and total waste!