SUPER FAST PRODUCT ARRIVE ON TIME GREAT SERVICE

I never heard of this company before I never heard of this company before. I ordered the AEROCOMFORT ROAD 3.0 TSA BIKE TRAVEL BAG at a great sale price. Was pleasantly surprised that I could pick a free gift. Thought it was going to be some near-worthless trinket... was surprised at the items I could choose from! Ended up with a really nice SCICON RACE RAIN BAG PLUS!

Overall good experience - despite slight supply chain delay Overall good experience, great product. Communication was excellent and received regular updates related to status of order. Only downside is that website did not indicate item was back ordered and delivery would be delayed by 1+ month. As it was bought as a Christmas present, that did create a small issue. However, company did good job about providing status updates.

I ordered and received an Aerotech… I ordered and received an Aerotech Evolution X TSA bike case from ASG. The case is certainly well built, however I immediately found that my wheels with gravel tires would not fit in the case. This surprised me as everyone knows that gravel riding is now a major component of the cycling world. I called ASG and was not greeted with much understanding although they knew this to be the case, nevertheless they agreed to take the bag back, however I would need to pay the $150 shipping fee. That evening I looked at all of the ASG advertising and YouTube reviews for the case and nowhere was anything mentioned about this limitation. I called again the next day and after a lot of haggling ASG agreed to split the shipping fee with me. This was unsatisfactory however there was nothing i could do so I needed to accept. I still see nothing about this glaring limitation in ASG's advertising of this case. I would never do business with them again.

Great place to get bike related travel items. I have ordered bike products from ASG the store several times and have been very pleased. The quality of the merchandise is excellent. The customer service I’ve never had to use. The shipping is very fast and I have been pleased overall with my experiences shopping at ASG’s online store.