Mary Jetter
GBShipping Purgatory I ordered a cycling jersey on March 1. On March 7, I got an email saying that a label had been created. Per their confirmation email, you get the tracking after the order has been manufactured. Two weeks later and there is still no update on the tracking. I've emailed several times and am told to be patient. I'm out of patience.
Dave Tillotson
GBDelivery time Hard to give a review when delivery takes 3 weeks. Still Waiting
Irish Pirate
GBInternational service charges??? Updated Beware I have not received my order yet will write another review once I receive. But beware of a strange charge. I place my order and paid with PayPal the $133 charge shows in my account but I also got a $4 charge that is for international service charge that didn't go through PayPal and shows on my credit card account. A little fishy but my credit card company is aware. I received my items very pleased with the materials color match photo online. Would not hesitate to order again.
Chris H
GBRefuses Returns on Items With Poor Fit Quality Bought a cycling jersey for my wife and although I bought the correct size the fit quality is terrible and I need to return it but GCG refuses to accept a return or refund our $. Their policy says that buying the "wrong size" doesn't qualify for a return but I bought the right size and it simply doesn't fit properly and GCG says that isn't a valid reason for returning an item. Are they kidding me? Any cyclist knows that some gear fits well and some doesn't, just like any other article of clothing. What reputable company sells clothing online and refuses to accept returns when an item that simply doesn't fit properly? Stay away from GCG...stay very far away!
Mary Telisak
GBPoor quality, no returns. The product is made with poor quality, thin material, and minimal stitching that cracks and pops as you pull the item on - and my order is even a size too large for me. I can't imagine how the cycling shorts would stay together or look if they fit correctly. I reached out to customer service but yhe company will not accept returns. It really feels like I've been scammed. Made in Vietnam but showed a US shipping address when I ordered. A total waste of money.