This company is a joke This company is a joke. I received an order confirmation for an order I did not place and tried to cancel immediately but was told that it had already shipped. That’s amazing I’ve never heard of something shipping that quick ever! I then contacted someone to help me and they told me they would only refund 70% due to a restocking fee and I would have to pay to ship it back. I looked up the refund policy on the website and it clearly says they will issue full refund for certain circumstances but clearly that’s a lie. If us not placing the order isn’t a good enough circumstance I don’t know what is. On top of all that the person I was dealing with was extremely rude!!! Don’t ever buy from this place cause if something is wrong or it ships wrong you will only have to pay for it in the end!!!!

My experience with GoGun so far has been fantastic! My experience with GoGun so far has been exemplary. From the moment I contacted them, through hours of questions, multiple change requests by me, all the way through to receiving my order: seamless. Maddy at GoGun was kind, pleasant, and thoughtful throughout the process, getting me answers to technical questions within minutes. I would not have had the comfort to enter the world of PCP guns without her patient assistance. The package arrived lightning-quick to boot. I look forward to doing business again. I give GoGun my highest recommendation.

Place an order for two magazines Place an order for two magazines. They were not on backorder on the website. When I asked when will my order will ship...this was the response I got. "These are on backorder. AEA is quite bad about sending us enough of these and there is a long waitlist. If you want I can refund your order and you will lose your spot in line." I will not purchase anything from them again! or you can continue to wait.

Good comms Good comms. Slight shipment delay on order, but kept informed. Came through when told it would. Currently enrout from Florida, ordered about two weeks ago.

First accepted an order and then… First accepted an order and then canceled the order despite the order confirmation from my side. Juice shop!!!