NDZ Shipping Issue My first time ordering from NDZ and I was looking for a Glock 21 Gen 1 guide rod and spring. I ordered the replacement part on a Thursday and paid extra for two day shipping (I needed it for work Monday). NDZ failed to take the part to FedEx for shipping until Monday…..4 days after I ordered it. FedEx did their part and had it to me next day. NDZ blames the late delivery on FedEx and refused to refund me for two day shipping.

He was good to me.... I ordered a barrel and then I read these reviews and got nervous, thinking id have trouble getting it, so I emailed to ask if I could cancel. The guy got right back to me and was nice and immediately refunded my money. I had it back in my account in 3 days. I was thinking it would be a nightmare, but now I wish I would have just got the barrel. Maybe they made some improvements

Miserable Mike from NDZ Performance Would give a -5 Stars if I could. Mike from NDZ is an Absolute Clown with an Attitude. I was a loyal NDZ Customer for some time and spent a lot of my hard earned cash with this Business. Everything was good until they screwed up my (VERY LAST) order and I had to contact "Customer Service" I sent them an email with the photos below explaining that I was missing a part in my order. I never received a response so I called about my issue and was told it was being taken care of. 12 days later I called again since they never bothered to answer any of my many follow up emails or contact me about the status of my missing part. Mike answers the phone and gives me a very nasty attitude saying he replies to every single email and I never sent him anything. I told him to give me another email address and I will forward him all of the emails I sent. He was getting furious with me and screamed the email address to me in a raging voice like he was going to lose his mind. It seems like "Miserable Mike" as we will call him hates his life and his job . He is Very Very UNPROFESSIONAL !!!!!!!!!! In the end of all of this Mayhem he doesn't send me the part I was missing and refunds only half of the money I paid for the part. I asked him what happened with the part I ordered and he told me it doesn't matter you have been refunded. Really ???? Why the hell did I bother ordering a part if I never received it and only received a partial refund. I will be Disputing the charges with PayPal and NDZ will NEVER EVER get ONE RED CENT FROM ME EVER AGAIN

BEST gun parts store Placed two separate orders first order was a guide rod kit worked perfectly although I went too light, my second order went big with grabbed several parts and I gotta say I’m very happy ndz hasn’t failed once this is my go to shop for now on!!!

Defective item Defective item. Horrible customer service. Give your money to a better company