Misleading Advertisement Ordered Glock Gen 3 compatible trigger (complete) for what looked like a good price. Picture on the NDZ website clearly showed a completely assembled trigger. Purchased the item and received it in an acceptable timeframe. However when the package was opened three separate packages containing the parts for a trigger were found. What wasn't found was the trigger spring. Contacted customer service and asked that they send a trigger spring and all would be good (was able to use and old spring as a backup to install what I had purchased). They responded that the spring was not included with this item. Sent a screen print from their website showing a complete trigger assembly and asked again for another spring to be sent to me. CS replied to me with a screen shot showing at the very bottom of the page, a statement that the trigger spring was not included. Guess I should just chalk this up to stupid tax but not happy with the false advertising practices of showing a fully assembled trigger to lure you in.

NDZ Shipping Issue My first time ordering from NDZ and I was looking for a Glock 21 Gen 1 guide rod and spring. I ordered the replacement part on a Thursday and paid extra for two day shipping (I needed it for work Monday). NDZ failed to take the part to FedEx for shipping until Monday…..4 days after I ordered it. FedEx did their part and had it to me next day. NDZ blames the late delivery on FedEx and refused to refund me for two day shipping.

Horrible company, horrible customer service. You probably won't receive what you order! I placed an order for a slide kit with firing pin and waited almost a week for the order and received a magazine extension for a gun I don't even own. I tried contacting NDZ through their number and constantly get a voicemail message and their email support is horrible. I honestly regret buying from this company, it has been a total waste of my time. Be advised, don't purchase from these folks until they get things figured out in terms of customer service. Horrible company!

BEST gun parts store Placed two separate orders first order was a guide rod kit worked perfectly although I went too light, my second order went big with grabbed several parts and I gotta say I’m very happy ndz hasn’t failed once this is my go to shop for now on!!!

Breakdown now a breeze Was having trouble breaking down my S&W SD9VE. Installed NDZ Extended slide lock lever, super easy to breakdown now. Yessss