Suite Home was an excellent place for our temporary living. Suite Home was an excellent place for my kids and I to stay while my husband was at Northwestern Hospital and Shirley Ryan Ability Lab recovery from covid. I couldn't have asked for a better place for us to live temporarily in another state. The staff were very helpful and caring. We had absolutely no issues while living there. The apartment was well furnished and we didn't have to bring much from our MI home. It was bittersweet leaving the beautiful city view we had!

Two things have made our stay a little… Two things have made our stay a little iffy. First - Housekeeping has come in without knocking on several occasions and a couple of times on a day different than the scheduled cleaning day. In addition, the products they use to clean the bathroom has a very strong odor that caused my wife to have headaches. Second - The next door neighbor is a party guy. Three nights in a row, and on other occasions, he played music very loudly which made the partiers have to yell to have a conversation. Needless to say, these were sleepless nights for us.

Nice Property, Services could be better for the money Nice Property, nice location, staff is pretty responsive on most things. Downside, cleaning service not great, and they don't use their own supplies. Furniture is basic, uncomfortable (sofa). Also, no info on activities in building like when the pool opens, etc. The building won't give info to you since you are renting from Suite Home, and you don't get anything from Suite Home either. I asked and they sent something once, then nothing. For this much money, I would expect better.

Good experience so far Some initial move in problems with key's not being ready and another maintenance issue with a blocked dishwasher which seemed to take a while to resolve/get someone out. Other than that I'm happy with the apartment and haven't needed to contact SuiteHome...which in my mind is a good thing.

Would definitely stay again Our experience with Suite Home should be divided into two parts: the pre-move in process (awful) and the post move-in process (wonderful). The sales reps were hard to get answers from, kept getting dates and dollar amounts confused, and hadn't even communicated to the building that we were moving in when we showed up to get our keys. However, once we got in, the place was clean and had everything we needed and the staff was very responsive to questions and concerns. We would use Suite Home again, in an instant, with the understanding that the "front of the house" just isn't so great.