Good service and value We had very good customer service, both on the phone before the trip and when we were there with check-in and other interactions. The condo was nice and cozy. We upgraded to the two-bedroom and was perfect for our family of four (could have easily accommodated another 1-2 others on the sofa sleeper). Our beds were comfortable. Stayed nice & warm with both a gas fireplace and controllable electric heat in each room. Good value for the price.

The room and staff was outstanding The room and staff was outstanding! Everything from booking to checkout was perfect. My only comment would be about the roads, but the weather was just awful so I don't even know if there was anything that could have been done. There was one intersection that was pretty icy, so maybe salting or sanding a bit more often could have been helpful, I'm not sure if there was anyone on staff to do this through the later hours in the evening. Otherwise, the condo was lovely, and I really appreciated the helpful staff! I will be back for sure! :)

The condo we rented didn't have the… The condo we rented didn't have the heat turned up when we arrived late at night. The baseboard heat took all night and the next day to heat up the two floors. Normally not a big deal, but I have cancer and am always cold. The condo was nice and not overpriced.

We enjoyed our condo but after a day of… We enjoyed our condo but after a day of skiing it was hard to climb to the third floor! I would definitely recommend requesting a first floor condo.

I gave three stars because we left a… I gave three stars because we left a bag at the room and you were helpful to ship it back. We stayed in high country Hays 2121. That placed was so outdated it should be against the law to put a place like that on a rental. We were there three nights and barely slept. The master bed was hands down the word bed anyone should have to sleep on. The carpet is laid down on a floor with what felt like holes in it. I guess some people wouldn’t care about these things but for this price in steamboat we would be staying in a much cozier place and right on the mountain. Anyway we gave winter park a chance but doubt we would come back at this point because there is better value/quality at other resorts.