Review of The Cabin in Chiang Mai The entire organizational structure of the clinical, medical, nursing, support team, engineering, ground and gardening team and maid service, the restaurant team and the various buffet meals were an amazing help for my medically challenging process! The clinical component of The Cabin well-structured and highly professional. This feedback comes from my thirty-five years of experience as a Clinical Psychologist and Psychotherapist working and managing various clinics in Washington D.C and South Africa.

American Pride I believe it is crucial to bring attention to the issues encountered for the benefit of future guests and improvement opportunities.During our stay, we encountered several concerning issues that significantly impacted our experience. The claim of "hard" well water causing a yellow tint was not only inaccurate but also alarming. This water discoloration poses potential health risks, and it was disconcerting to find no prior warning in the property description. Transparent communication is key, and the lack thereof left us feeling misled. Our health concerns extended beyond the water discoloration to the presence of mold in the showers, bathtubs, and peeling walls. Mold exposure is known to be a health hazard, and it is disappointing that the property was not in a satisfactory state upon our arrival, especially considering the cleaning fee charged. Despite claims of cleanliness, visible staining in the showers and hot tub was evident, raising questions about the overall hygiene of the property. This, coupled with the lack of disclosure regarding these issues on the website, contributed to our dissatisfaction. Upon reviewing the property listing, it is essential to highlight that there was no mention or representation of the problems we encountered – yellow water, mold, and staining. The lack of transparency has left us feeling deceived. In light of these concerns, I feel compelled to share my experience with potential future guests. It is my hope that this review serves as constructive feedback for the property management to address these issues and improve overall guest satisfaction.

Horrible experience Horrible experience! The "cabin" turned out to be a old apartment building, dingy at best. While it said twice in the listing it was a cabin and that we would have the "whole cabin" it was not. The "condo" itself was dirty, a diaper left from the last people on floor, chips in hot tub, and the last people's hair in tub, sink, and counters. The bed was so old I couldn't even find manufacturer information, horribly uncomfortable. The couches were ripped up and in terrible shape. Dirty dishes. Shower curtain covered in mildew. Tried calling, took 3 days to finally speak to a manager and they at first offered me 65 dollars, finally have back 100, not even enough to cover a 1 night stay. There is more, but I think you get the point, I'd suggest getting a cabin elsewhere, I've been coming to gatlinburg area for years and never had a company be so callous and a place in such poor shape, deplorable.

Fantastic Company and Experience! In my experience, this company is one of the best cabin rental companies in The Smoky Mountains and Dollywood area! Stay anywhere in Pigeon Forge or Gatlinburg. My cabin was updated, beautiful, and clean!!

Terrible experience Terrible experience, not as described, unethical advertising - and overcharged due to 'contract' - will not recommend. Poor customer service. Locked out of our cabin, which was in major need of deep cleaning.