RENTalo.com

6175 NW 153 ST, 33014, Miami Lakes, United States
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3.67
Based on 6 Reviews

5

66.67%

4

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3

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2

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1

33.33%
About RENTalo.com

We offer lodging accommodations including hotels, bed and breakfasts, and vacation home rentals.

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James Sor
GB

Don't bother listing with Rentalo Don't bother listing with Rentalo. In the 3 years we've listed with them, we've had ZERO actual bookings. By comparison, we also have the unit listed on HomeAway and TripAdvisor those sites have given us HUNDREDS of combined actual bookings. The biggest disappointment for me has been Rentalo's customer service. Their rep was super attentive when they were trying to sell us on their premium sponsored listing. Three years later I feel like a sucker that got played for a fool. Once I paid for the sponsored listing and Rentalo had my money, all the problems started. Among the many issues, the calendar syncing function with HomeAway is broken. I've asked several times over to have them fix it and they would periodically say they are looking at it but several years later, it's still broken and still not working. The broken calendar sync is a problem because it leads to a lot of false leads...I receive guest inquiries that never would have made it through had their calendar sync been working so it's a big waste of time for me as an owner. The few remaining valid inquiries that do come along for our unit are very poor, low quality inquiries, and are usually folks who want a rental rate substantially below what we can get in the open market. Their customer service has now disappeared now that I am well beyond their sponsored one-year period that produced ZERO bookings. They say that they would continue marketing my unit until I've made the money I paid for the sponsored listing back. Based on their track record, I'm not holding my breath. Stay far away from this scam of a company.

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