WARNING: FRAUD. Address doesn't exist - money lost. UPDATED We booked and paid an apartment in Havana in advance of our visit. Upon arrival we discovered that the apartment could not be found - the address simply didn't exist. Nobody in the neighbourhood - not even other hotels - had heard of the place or the company. It was impossible to contact 123suncuba.com - the telephone number of the contact in Havana did not exist and they did not answer our emails. After we posted this complaint we have been contacted by 123suncuba.com, who offerede us a refund if we removed the post. We removed the post - but they have not paid back the money. It is now clear to us, that 123suncuba cannot be trusted and the case will be handed over to the Danish police authorities as a case of internet fraud. We strongly recommend that you avoid any engagement with 123suncuba.com UPDATE: 123suncuba writes this to us: "The police don’t care that you are not even able to find an house. Stay in your country and don’t travel"

Not to be trusted -

We were very pleased with our choice at 123 suncuba We were very pleased of our choice with 123suncuba.com and the support could do to make the holiday a five stars to help us also to control our flight and cheking in etc.... i found this a slight annoyance having to do myself . The villa was of a really good standart. Flight times were convenient and good service for taxi airport

Working with123suncuba.com Working with 123suncuba.com was top notch,Marco in the NY office easily came up with a trip that worked for my needs. Once Cuba all the representatives tour , guides, drivers , and fan static team . Were knowledgeable, spoke English, perfectly and just a joy to be around. At a time when traveling to Cuba was questionable for Americans , 123suncuba.com made sure we were comfortable before and during our trip . They checked in with us several times during our stay making sure we felt safe.They went above and beyond.

Scam Huge scam - would never recommend nor trade with this firm