Just received an early bday present… Just received an early bday present this last Wednesday! For the first time since we regretfully bought into this whole timeshare mess, we actually left feeling relieved. We came with low expectations that this was on the up and up. That someone there could help us possibly get out from underneath it all. This was the 3rd time my husband Ian and I have attended a so-called "update" about our timeshares and frankly, we've been burned in the past with empty promises that always cost us a pretty penny. Money that our family could've used for other things. My husband being skeptical was an understatement. Lol but, we attended anyway and when we walked in, a very well dressed gentlemen greeted us. After he introduced himself as Ace with Alliance Resort Group, he knelt down and shook our 5 year olds hand. We thought wow! That's never happened before. He was different from the very beginning and the way he spoke with us was very down to earth, unlike the others we've dealt with. He listened to what we needed as a family to do and never once, pushed any kind of hidden agenda. He was very informative and took his time explaining our options, all the while engaging our son Jackson. We felt like actual people and not on a conveyor belt again. The whole experience was a pleasant one from the time we got there till the time we left. I whole heartedly recommend their services! And if you're fortunate enough to meet this charming young man, tell him we said hi. He was an "Ace" with us! .... Janet and Ian Yates

Amazing experience all the way through. -

Contracted with them almost 2 years ago… Contracted with them almost 2 years ago and have not heard one single word from them. A TOTAL RIP OFF. Would not recommend them for anything !

Alliance is helping Alliance has agreed to work with my friend with the problem she is having.

A step above the rest Great company to work with, fast and efficient. I can call and get updates anytime I like from their professional staff who are always kind and helpful. I like to get to the point and get work done, I could not have found a better company that mirrors that same sentiment. I would highly recommend them without a second thought to my family and friends. Alliance Resort Group is just a step above the rest whether you are discussing customer service or just business ethics in general!!!