Corinne
CAIncorrect Info Provided Incorrect Info Provided According to the email sent,it was recommended that we arrive at 4:30 to ensure the best seating possible. This did not prove to be the case as the tables were all preassigned. This resulted in having to pay for 1 hour parking to get us to the 5:00 free parking. There was no benefit to arriving early and I recommend you change your welcome email to reflect this. Arriving between 5 and 5:30 would have been the preferred arrival time.
Cheryl M
GBStefano was awesome!! Stefano was awesome!!! He was so helpful and really went out of his way to help us get what we needed. He was very personable and knowledgeable and just can’t say enough about him!!! Excellent customer service!! Will definitely book through here because of him!!! MAHALO!!!
Karen Pletcher
GBWe booked the Calypso Sunset Dinner… We booked the Calypso Sunset Dinner Cruise for a 50th wedding anniversary celebration trip in July. We we decided to cancel our vacation this year and have been waiting since June 15th for our refund for 18 people. We’re very disappointed in their lack of response to emails and phone calls. UPDATE: Wil called and explained their staffing situation due to covid and inability to keep up with all the phone calls and emails. I appreciated the call and he refunded me what we paid for the dinner cruise.
Gerald Aamoth
GBExtremely ASSISTIVE staff Called them to attempt to increase the number in our party to become 4 ea; priviously was 2 ea. "Stef", gal, was extremely assistive in checking out the reservation & making the increase of our party, also setup needed data with "Feast At Lele Luau"; then called me back with verbal confirmation & that she had sent Email confirmation material. SHE WAS VERY HELPFULL. :-)
Ed
CAVery friendly and informative driver… Very friendly and informative driver (Caleo), golf course was an excellent place to stop for breakfast, 1.5 hours for lunch was awesome, great stops along the way, pick up and drop off at resort, the weather was the only real issue (rainy part of the day). Overall a very good experience.