Truly Poor Service I am mystified how so many people have had great experiences with this company. I submitted 2 on line requests and got emails both times saying they were "trying to call me" but I never got a call. Got texts asking when I could speak and I always answered them. I called them several times, held up to 5 min. Never got a live person. I even asked for an email quote for my itinerary and never got one. I bought my ticket elsewhere.

Excellent customer service We kept refining the choices until we got a good fit. Leslie was excellent to work with and extremely helpful. He also helped with accommodation choices and then with filling in some rest soon information with the airlines

Excellent service & professionalism Shannon went out of her way to make this air booking work out well. We had a few changes before final confirmation, but she was able to quickly handle the changes with a positive outcome. My clients were very happy with her assistance.

I've tried using your company before I've tried using your company before, and quite frankly, felt it was a scam. All these representations about how much you would save me on business class seats, and yet when I looked, I could get the same price, and if some cases a better price on Orbitz. This time. Leslie found a great price with no hitches. SO based on this latter expereience, I would definately recommend BCG

Very professional person help me with my reservations Carina was very helpful, and booked me a flight for October, I'm looking forward to that trip.