Chris
GBI had nonrefundable tickets and… I had nonrefundable tickets and suddenly a date was set to spread my father's ashes, during my trip to Vegas. I've had to reschedule everything and was looking at losing 246 dollars because of all this. The agent Leslie helped me get the tickets rescheduled and I even got better seats. She was so helpful, I'm so excited to vist Vegas for the first time.
Bruce Dobos
GBStill good weather in that desert. Ms. Crystal was sensational over the telephone with me. She was very calm, informative and no noisy clutter chaos in background which was a welcome relief. I look forward to these jaunts to Nevada and am happy to do business w/vegas.com am glad it is there. Even hearing the different reasons for those dreaded resort fee's gets entertaining when most folks feel resort fee's are to help pay off Allegiant Stadium, T-Mobile Arena and the A's new baseball field. Keep up the good work. I will be back.
Ernesto Rojas
GBPlans do Change. A wonderful experiance with Barbara. Listen and to immediate action to remedy my situation. could not ask more! A massive thank you for Barbara's caring and support.
Adela
GBPurchase confirmation email Had an issue with an confirmation email for a purchase we made.The customer service was courteous and helped solve it fast. We were able to enjoy our booking the same day!
customer
GBI bought two tickets I bought two tickets. I was then informed that my daughter and son-in-law wanted to go. I tried to going back online and revise my order but wasn’t able to… Update: I received a email requesting my contact information, which I included with my response. I was quickly notified by phone by Tammi, a Vegas.com representative. She quickly resolved my issue with a friendly attitude and of the highest professionalism. My rating is now 5 stars due to the excellent customer service.