Steven Brathwaite
GBMy Husband and I were so excited when… My Husband and I were so excited when we spoke to customer service she was very helpful and patient helping us pick shows when we come to Las Vegas she was so happy to help us. Thank you for hiring people like that.
Adela
GBPurchase confirmation email Had an issue with an confirmation email for a purchase we made.The customer service was courteous and helped solve it fast. We were able to enjoy our booking the same day!
customer
GBI bought two tickets I bought two tickets. I was then informed that my daughter and son-in-law wanted to go. I tried to going back online and revise my order but wasn’t able to… Update: I received a email requesting my contact information, which I included with my response. I was quickly notified by phone by Tammi, a Vegas.com representative. She quickly resolved my issue with a friendly attitude and of the highest professionalism. My rating is now 5 stars due to the excellent customer service.
Bruce Dobos
GBStill good weather in that desert. Ms. Crystal was sensational over the telephone with me. She was very calm, informative and no noisy clutter chaos in background which was a welcome relief. I look forward to these jaunts to Nevada and am happy to do business w/vegas.com am glad it is there. Even hearing the different reasons for those dreaded resort fee's gets entertaining when most folks feel resort fee's are to help pay off Allegiant Stadium, T-Mobile Arena and the A's new baseball field. Keep up the good work. I will be back.
Martin Coe
GBGreat customer service Great customer service...rep listened & helped me re-book a cancelled show...and then provided a better method for printing my tickets.