Adela
GBPurchase confirmation email Had an issue with an confirmation email for a purchase we made.The customer service was courteous and helped solve it fast. We were able to enjoy our booking the same day!
Chris
GBI had nonrefundable tickets and… I had nonrefundable tickets and suddenly a date was set to spread my father's ashes, during my trip to Vegas. I've had to reschedule everything and was looking at losing 246 dollars because of all this. The agent Leslie helped me get the tickets rescheduled and I even got better seats. She was so helpful, I'm so excited to vist Vegas for the first time.
customer
GBI bought two tickets I bought two tickets. I was then informed that my daughter and son-in-law wanted to go. I tried to going back online and revise my order but wasn’t able to… Update: I received a email requesting my contact information, which I included with my response. I was quickly notified by phone by Tammi, a Vegas.com representative. She quickly resolved my issue with a friendly attitude and of the highest professionalism. My rating is now 5 stars due to the excellent customer service.
Cameron Wilbur
GBWow!!! Wow! The website is easy to use and when I had to cancel my reservation, it was quick, easy and painless to call the 800 number. I had the friendliest customer service agent Jessica who was awesome. I'm so impressed!
Richard D
GBThe Vegas.com website has always been… The Vegas.com website has always been very informative and a good source of information when I’m looking for a room or show in Vegas. This time was no different and I was able to find what I needed quickly and got my reservations and payment done quickly. Thanks