Cameron Wilbur
GBWow!!! Wow! The website is easy to use and when I had to cancel my reservation, it was quick, easy and painless to call the 800 number. I had the friendliest customer service agent Jessica who was awesome. I'm so impressed!
Chris
GBI had nonrefundable tickets and… I had nonrefundable tickets and suddenly a date was set to spread my father's ashes, during my trip to Vegas. I've had to reschedule everything and was looking at losing 246 dollars because of all this. The agent Leslie helped me get the tickets rescheduled and I even got better seats. She was so helpful, I'm so excited to vist Vegas for the first time.
Joe E.
GBGreat service, as usual Crystal was knowledgeable and helpful both with rebooking an event, but also with tips about how to get around Las Vegas.
customer
GBI bought two tickets I bought two tickets. I was then informed that my daughter and son-in-law wanted to go. I tried to going back online and revise my order but wasn’t able to… Update: I received a email requesting my contact information, which I included with my response. I was quickly notified by phone by Tammi, a Vegas.com representative. She quickly resolved my issue with a friendly attitude and of the highest professionalism. My rating is now 5 stars due to the excellent customer service.
Bruce Dobos
GBStill good weather in that desert. Ms. Crystal was sensational over the telephone with me. She was very calm, informative and no noisy clutter chaos in background which was a welcome relief. I look forward to these jaunts to Nevada and am happy to do business w/vegas.com am glad it is there. Even hearing the different reasons for those dreaded resort fee's gets entertaining when most folks feel resort fee's are to help pay off Allegiant Stadium, T-Mobile Arena and the A's new baseball field. Keep up the good work. I will be back.