ALL SHOULD BE AWARE THAT THE COMPANY DOESNT WANT TO HEAR FROM YOU ALL SHOULD BE AWARE THAT THE COMPANY HAS A POLICY OF RETURNING ALL MAIL SENT TO THE COMPANY WITHOUT OPENING IT. WE HAD A SITUATION IN TRYING TO PAY FOR OUR TRIP AND AFTER A LOT OF EFFORT WE FINALLY WERE ABLE TO PAY. THE ISSUE WAS THAT THE COMPANY CANT PROCESS CREDIT CARD PAYMENTS OF GREATER THAN $20K- HOWEVER THE CLERK DIDNT KNOW THE RULE SO MUCH TIME WASTED ON OUR PART. THUS I WROTE A POSITIVE NOTE TO SCOTT NESBIT THE CEO ONLY TO HAVE IT RETURNED AND THUS i FOLLOWED UP AND AFTER 3 CHAT EMAILS I LEARNED THAT IT IS COMPANY POLICY NOT TO EVEN OPEN LETTERS- JUST SEND THEM BACK UNOPENED!! IF ONLY THEY WOULD PUT A STATEMENT ON THEIR WEBSITE TO THE EFFECT " PLEASE NOTE WE DONT WANT TO HEAR FROM ANY CUSTOMERS WITH REGARD TO COMPLAINTS OR SUGGESTIONS = SO DONT WASTE YOUR TIME CONTACTING US "

Fantastic Journey to Cuba! It was a very well-planned tour with impeccable precision, experiences, and details. Globus and Cuban guides/directors were superb. Loved the experiences. I did contact Globus after we returned with one problem. At our MKE airport they mandated we give them our immigration papers...said we couldn't fly without the QR code...lady at counter finally gave us the website...Globus needs to prepare people for that.

Sicily 2024 - How to ruin a trip?...choose Globus. Globus Sicilian Review - April 2024 Where do I start…. Tour guide – EXCELLENT! Bus Driver – EXCELLENT! Itinerary- Acceptable Hotel Meals- Sub Par Hotel Breakfast- Sub Par Restaurant meals- Good Hotels- Average at best Hotel Locations - Varied Hotels: Mercure Palermo Centro (Nice location, rude staff, no control of climate) Mahara Hotel & Wellness (No climate control, hotel dinner was listed as veal, but was a slice of roast beef) Della Valle (Poor, unwalkable location, no climate control, hotel dinner was pork cutlet) Poggio Del Sole Resort (5 miles from a town, no climate control, hotel dinner was 2 chicken legs) Mercure Siracusa (Nice hotel and location, a/c was on, best hotel to this point) Hellenia Yachting Hotel. (Nicer hotel on the water, great location, no climate control, and a feral cat problem) Our experience at the Hellenia was shocking. We were told that the A/C was not available yet, and were advised to open the window and slider, which had no screens. The problem…there are feral cats living on the building. The cats entered the room at will. We were forced to crack the slider and window and secure with a chair or water bottle wedged in the opening. Unfortunately, the cats perched themselves on the window sill and balcony, pushing on the glass to try to get entry. We had to close the curtains, which blocked the little airflow through the cracked door. I brought my concern up to the hotel staff at the front desk, when I requested a fan. All three associates looked at me, emotionless, when I mentioned the cat problem. And the “bonus” was early morning roof construction on our final day. An additional observation….although the climate control was off in the rooms, the lobby and common spaces were air conditioned. Overall, our trip was satisfying. The itinerary was good, the country is beautiful, the sights were amazing. Our tour director and bus driver were fantastic. Unfortunately, Globus put little effort into the selection of hotels and meals. Breakfasts were timed early and rushed. Hotel staff could not keep up with multiple tour groups flocking in at the same time. Same breakfast every morning consisting of watery eggs and undercooked bacon. Hotel dinners were also rushed, basic, with no choice of selection. No local dishes, salad, or vegetables on the menu. A meat, a pasta/rice and a common dessert. And be advised, you get either a glass of wine, a beer, or a soft drink included. My observation, Globus may have a reputation to keep, but the hotels have a captive audience. Each hotel was nothing more than a “stop” for an endless number of tours, therefore, they are not catering to return or future guests. Guests are treated like cattle for 18 or 36 hours. Unload the bus, give a room, feed a breakfast/dinner, and get them out. Unfortunately, Globus bears the responsibility for a review like mine. If you are happy with "average", with a bit of "disappointment", then choose Globus.

This was my second Globus tour This was my second Globus tour. Michael the tour guide was very knowledgeable, personable and helpful as well as Barry the coach driver, they were both great! Definitely enjoyed this trip. The price was excellent I checked out several tour companies and Globus had the best deals. Booked another trip in November to Ireland. I would definitely recommend Globus Tours.

Highlights of the South Pacific: New Zealand and Australia We selected this tour based on the itinerary- it hit all the key spots we were interested in seeing . The online Globus portal allowed us to submit all required docs for international travel and gave details on the hotels and event on our tour. Our tour director Leonie was FABULOUS! She was very knowledgeable, funny, and kept us on schedule. She created a WhatsApp group so we could easily communicate with everyone in the group and share photos. Highly recommend Globus tours!