Neshera Straughter
GBGreat customer service Ms.Heather My experience speaking with Heather was wonderful! She was very patient and answered my questions within seconds. I love patient and kind employees and she was most definitely that,Thanks😊
Juanita Garza
GBI was not happy I was not happy, due to you don't have any question for disable nor handicap person. When I purchase the the ticket
Ibironke Braaum
GBTransparency and integrity of the… Transparency and integrity of the company is questionable. The first booking price, was the advertising price then you learnt that you have other charges for bags etc, when they charge for the bag not including it n the final ticket again, i had to keep calling to have it corrected. This is just bad business ethics. Making profit this way is bad customer service.
Christine
GBI booked a flight and realized within 2… I booked a flight and realized within 2 hours I needed to cancel. I spoke with Al Capro from customer service who was professional polite and went to great measures to try to assist. He is an absolute asset to your customer service team and the reason I will book through your company in the future. 5 stars for him!
Trish
GBHe was very helpful and kind Al Capio… He was very helpful and kind Al Capio spent a lot of time trying to help us find seats and called me right back when we got disconnected 😊