Arnold Tan
GBWonderful China Adventures With Ritz Tours Ritz Tours paired our tour group to China with a 5-star rated tour guide Ocean whose extensive experience and expertise navigated us through the various sights and attractions on our 16-Days Scenic Yangtze Discovery Tour. Ocean is very responsive to our needs, customizing and catering to the varying needs of different members in our 10-member tour group, making each one feeling like a VIP. The hotels are top-notch, the variety of meals are delicious, and the cruise ship Victoria Sabrina is world-class, and the local guides are very knowlegeable and friendly. Although tiring as we zip through so many cities and attractions, Ritz Tours has given us a very memorable and wonderful experience. I will gladly recommend Ritz Tours to my friends and family members and mention Ocean as the person to choose as their tour guide. Kudos to Ritz Tours!
Fred Fong
TWThe Japan Tour was fantastic The Japan Tour was fantastic, way above my expectations. The guide, Hiroshi, took great care of our group, working extremely hard to make sure things go well for all of us. His heart was in his work! Thank you very much. The itinerary was ideal, not too much and not too little. I am a senior citizen, and the amount of walking and sightseeing was just over my limits, but that was great. I had to push myself to keep up, and that gave me a chance to improve my endurance. I appreciate it very much. The sites were all great, filled with cultural treasures. I learned so much more about Japan than I expected. The Japanese keep their country clean, orderly and welcoming. We have so much to learn from them! We also appreciate the fine meals arranged by the tour; all at unique and high quality establishments. We don't travel with tour packages much, but the more frequent travelers in our group mentioned that the meals were definitely a cut above, especially compared to cut-rate offerings (Gate1, for instance.) Bravo, Hiroshi and Ritz! Great job and great value. Highly recommended.
Rhonda Rodriguez
GBOverall a great experience our guide in… Overall a great experience our guide in Bangkok was Alice and she was outstanding!! The Hyatt was beyond expectations as was the hotel in Phuket-I would not send people to the one in Chiang Mei, it really is subpar of your brand. Also our guide, cant remember his name was awful-please do not use again- One more thing when in Bangkok one buffet is okay but 3 too many-do a cooking class or a luncheon in someone's home a much more richer experience
J Ng
GB5 stars revisit We had been travel to all those cities multi times before. This Ritz tour experience in China is the best we had so far. To our surprise, the food are top notch for a tour. Hotel are 5 stars. Yangtze River cruise is super with many special privileges like VIP lounge and banquet dinner. Tour buses are mostly clean and comfy, one thing need to point out is the bus in Shanghai smell like a moving cigarette ash tray. All local tour guide are great and knowledgeable. Ocean, our tour leader is fantastic all the way 👏 he navigated the whole group through the confuse and busy airports with ease. During the flight being cancel due to bad weather, Ocean put in extra effort to arrange for a new flight, hotel accommodation, transportation and make sure we don’t go hungry. Also I need to thanks Lillian in her LA office for provide all the needed information. Ritz, we will comeback for more future travel.
P. Lim
GBFamily private group tour Our family of 14 recently enjoyed a second private group overseas trip through Ritz. Ritz took care of our first private group tour of 27 people 6 years ago and, in both trips, we were treated most professionally, expertly, and even personally where and when needed. In addition, we started on their regular tours and kept giving them repeating business over the years before we trusted them with our own private groups. We have recommended them to friends who reported back with all positive praises.