Parke Lee
GBMost everything went very well Most everything went very well. The exception is the tour guides did not volunteer information about the city, the people, and some times too little information about the places we are visiting.
Arnold Tan
GBWonderful China Adventures With Ritz Tours Ritz Tours paired our tour group to China with a 5-star rated tour guide Ocean whose extensive experience and expertise navigated us through the various sights and attractions on our 16-Days Scenic Yangtze Discovery Tour. Ocean is very responsive to our needs, customizing and catering to the varying needs of different members in our 10-member tour group, making each one feeling like a VIP. The hotels are top-notch, the variety of meals are delicious, and the cruise ship Victoria Sabrina is world-class, and the local guides are very knowlegeable and friendly. Although tiring as we zip through so many cities and attractions, Ritz Tours has given us a very memorable and wonderful experience. I will gladly recommend Ritz Tours to my friends and family members and mention Ocean as the person to choose as their tour guide. Kudos to Ritz Tours!
Kathleen Farber
GBEnjoyable Trip Thoroughly enjoyed my trip to this beautiful and fascinating country. Hotels were fine, enjoyed all the restaurants. There was so much to see I wished the tour was a little longer. The only thing that was disappointing was a trip to a garden on a day that was pouring rain there. ( Don't remember if it was in Kyoto or Osaka.) Ended up walking back to the bus, was just too wet. Would have been nice if there was a back-up activity in case of rain.
Dee
GBA definite bucket list tour but must be able to endure lotsssssss of walking!!!! There were many operational disappointments with the tour which included lack of communication of pertinent info from ritz rep (Olga) and the tour organizer (grace)…. Many of us had never been out of the country before and communication of pertinent info was only done when initiated by the traveler…. It took days once we arrived in europe to even know who ‘Grace’ was! She could have made herself more visible…. Many questions asked of Olga were pushed off to Grace who ghosted us! This trip involved an EXTENSIVE Amt of walking and his disclosure should b shared in the tour description! Overall the you itself was a chance of a lifetime!!!
J Ng
GB5 stars revisit We had been travel to all those cities multi times before. This Ritz tour experience in China is the best we had so far. To our surprise, the food are top notch for a tour. Hotel are 5 stars. Yangtze River cruise is super with many special privileges like VIP lounge and banquet dinner. Tour buses are mostly clean and comfy, one thing need to point out is the bus in Shanghai smell like a moving cigarette ash tray. All local tour guide are great and knowledgeable. Ocean, our tour leader is fantastic all the way 👏 he navigated the whole group through the confuse and busy airports with ease. During the flight being cancel due to bad weather, Ocean put in extra effort to arrange for a new flight, hotel accommodation, transportation and make sure we don’t go hungry. Also I need to thanks Lillian in her LA office for provide all the needed information. Ritz, we will comeback for more future travel.