Sarthak Tyagi
GBBus seats not comfortable Bus seats not comfortable, no charging points, restrooms. Leg rest didn't work.
Minsu Kim
NLProfessionalism of the driver! Professionalism of the driver! He really sticked to the schedule. Arrived at the bus stop early, departed on time, and arrived at the destination early despite the harsh weather. My first trip with ourbus went perfect. I’ll def switch from flixbus. 3/23 2:15pm Ithaca to NYC
AR
GBThere were no outlets :( Normally on… There were no outlets :( Normally on OurBus there are outlets
PS
GBDangerously hot bus with broken AC The air conditioning on the bus was broken and hardly blowing any air so it was very hot. Someone let the driver know and they did pull over and open the emergency exit windows on the ceiling to try and get more air flow, but this didn’t make much of a temperature difference. I was sweating the whole trip. The bus driver must have contacted another driver to switch out with him because later on the bus pulled over again and another driver took over. I’m guessing this was because he was older and the heat was impacting his ability to continue the drive safely. The temperature conditions of this bus made me concerned for the health of both the driver and the passengers. In the future, I would hope that some sort of backup vehicle would be available to avoid having buses with no AC making 4 to 5 hour trips.
Matt G
GBThe bus driver was friendly and… The bus driver was friendly and efficient. I was that annoying person who had to get something out of my luggage underneath before the bus left and he was very understanding. Awesome!