Great customer service with good transparency. We're looking at visiting Costa Rica for the first time and my wife saw a link to Costa Rican Vacations and messaged them. Within a few hours, we'd already had a call (to the UK) from Emilie Witham, who quickly understood what we wanted and came up with a package. We were keen to visit the Osa Peninsula and she found and held a Lodge for us to consider for 24 hours, as well as coming up with a suggested itinerary for the remainder of our trip. We then went back with several modifications, which she kindly acted on. When I queried the price, she provided a complete breakdown that showed the great value of the trip. Outstanding service and very responsive... Thank you!

The company took care of everything The company took care of everything, from rooms, to shuttles, transfers, booking excursions. It was as turnkey as a vacation can get. Everything was documented and easy to follow, and taken care of. We communicated throughout the trip with Costa Rica vacations for recommendations, and any and every question. A 5 minute response was always there. One tiny hiccup that in my opinion turned into Costa Rican Vacations biggest win was we had an 3 hr drive with a bad air conditioner in a van. We messaged CR Vacations 10 min in and they immediately got another van sent to us while we were driving (within an hr to catch up) and paid for our lunch as well to cover the inconvenience. This above and beyond service after they already had nothing to gain except for a happy customer, shows they never stopped taking care of us on our trip/.

Rachel Peck was awesome Rachel Peck was awesome. She gave us exactly what we were asking for which was a very well rounded and adventurous vacation. She responded quickly, researched our options, and was able to provide us an amazing vacation package within hours. We are back now- and wow- we had an adventure! I highly recommend Rachel to help you customize your trip to Costa Rica!

incredible experience Costa Rican Vacations did an incredible job putting together our trip. We are a family of 5 and Rachel Peck worked with our budget and booked us into comfortable, family friendly resorts. The staff was incredibly responsive on WhatsApp when I had questions during our vacation. Every transfer and ride was punctual. Vans were clean and drivers very safe. The Tours and excursions Rachel chose for us were Fantastic. We enjoyed every minute of our vacation. Thank You!!!

Best experience with a travel agency… Best experience with a travel agency yet! Sebastian was super responsive, and had my itinerary ready in just a couple short hours. The most detailed one I’ve seen and so very appreciated! Once on vacation all our pickups were right on time and everything fell in line with what we expected from itinerary. People in Costa Rica were so nice and the nature and landscape was breathtaking. Highly recommended.