Camilo Parra Trillos
COGood attention They are pending from the beginning, permanent support… thanks Luna!
Pamela Ormaza Velasquez
ECEfficiency Efficiency, speed and clarity in the process, good process communication and the conditions and persistence at work until the business is closed and good after-sales follow-up. Kindness and punctuality. Thanks Noe Divit for the best experience!
Vinicio Vargas
ECIt was a good experience Raul was… It was a good experience Raul was helping us all the time and he answered our questions very fast
Nicolás Guarderas Córdova
ECEsta compañía ESTAFA This company, Expertosenvuelo, has SCAMMED me. I bought return tickets for one date and they made the reservation with the airline on a completely different date. When I asked for help by changing the date, because it is NOT the one I requested, they told me they would do it if I paid a penalty. They even admitted that it was their fault, but still, they ask me to pay the penalty. Esta compañía, EXPERTOSENVUELO, me ha estafado. Yo compré un ticket de regreso para un fecha y ellos hicieron la reservación y compra con la aerolínea en una fecha completamente distinta. Cuando les pedí ayuda para cambiar la fecha, por que NO era la fecha que yo había solicitado, me dijeron que lo harían únicamente si pago un penalidad. Incluso admitieron que fue su culpa, pero aún así me piden a mi que pague esta penalidad. Pague por un servicio, no me están dando el servicio por el que pagué, eso es ESTAFA.
Alba
ESI was looking for a plane ticket for… I was looking for a plane ticket for some very extreme dates; and almost impossible, since it is for Christmas. And the truth is I didn't expect to find some very kind people and all with a lot of patience who were Jose and Daniel who are the supervisors. They helped me a lot in my flight search and they had a lot of patience with me because I couldn't make my payment. Thanks to Jose and Daniel, I'm going to spend my new year with my family, Also thanks to his agent Gabriel who had patience in me, since he had doubts, which made them leave.