Deb
GBMagnificent trip to Russia Magnificent trip to Russia! I wasn't sure what to expect in Russia but whatever preconceived ideas I had wasn't what I found. Moscow was as cosmopolitan as any European city only cleaner and safer. Travel All Russia-Firebird Tours handled all the arrangements for my 10 day tour in Russia including the visa. They were quick to respond to any questions I had which were many. I highly recommend them and would use them again myself.
Susanne
GBAgent Melissa was extremely helpful in… Agent Melissa was extremely helpful in helping us to set up our itinerary for our private tour of Russia. The local agent Alena was also most helpful in getting all tickets for ballets, operas, shows, and restaurants bookings during our trip. When our flight from Kazan to St Petersburg was delayed, I texted her and she was on top of it all to make sure my connection also arranged and transfer etc. We are overall very happy with the trip, only thing that can be improved is: some of the guides' English is not as good as we would have liked.
Sherry
CASuper trip Super trip. This company is a dream to work with. What they promised was delivered and we were well looked after from arrival to departure. Our two tour guides were extremely knowledgeable, not sure either were ever unable to answer any questioned posed to them. Loved the small group. We will look at other destinations offered by Firebird.
Wimpenny
AUEverything was exactly as the promised Everything was exactly as the promised. Pre departure paperwork and Visa was a breeze. Both guides were excellent; friendly and knew their stuff. No queueing up at entrances. The Hotels were very comfortable and food was good. I would urge anyone thinking of ticking Russia off their bucket list to use Firebird travel.
Nancy S.
GBRussia was a revelation! Excellent tour guides in both Moscow and St. Petersburg. Schedule was a bit light for my taste. In St. Petersburg, both Peterhof and Catherine's Palace were both beautiful, however, I would have liked to have visited additional art museums, and historic homes of writers rather that seeing two gold encrusted palaces. I knew that St. Petersburg would be crowded in August, but was just overwhelmed by the number of tourists. Impossible to really "see" art in the Hermitage -- we were rushed thru so quickly (by the museum guards) to accomopdate the 35,000 daily visitors. Other museums, especially The Russian State Museum, were exceptional. I visited it on my own, not part of the tour.