Best customer service Best customer service. I highly recommend them

Our trip was fantastic Our trip was fantastic. Professionally handled by Ksenia from Firebird Travel. She and her colleagues handled everything: hired vehicles, guides, tickets, ballet reservations, restaurant reservation (including roses for my wife on our anniversary). I will unquestionably use her and her company for any and all travel that they are able to help with.

Agent Melissa was extremely helpful in… Agent Melissa was extremely helpful in helping us to set up our itinerary for our private tour of Russia. The local agent Alena was also most helpful in getting all tickets for ballets, operas, shows, and restaurants bookings during our trip. When our flight from Kazan to St Petersburg was delayed, I texted her and she was on top of it all to make sure my connection also arranged and transfer etc. We are overall very happy with the trip, only thing that can be improved is: some of the guides' English is not as good as we would have liked.

What a fantastic tour What a fantastic tour, a real bucket list highlight for us, just standing in Red Square and looking at St. Basil’s Cathedral was almost unimaginable. Then off to St. Petersburg and the overwhelming opulence of the palaces of the Romanovs. Other tours have a lot to compete with when compared to this tour, just fantastic!

The UNESCO private tour of Russia and… The UNESCO private tour of Russia and Kazan was truly amazing . We were thrilled with every aspect of the tour arranged by Agne for us and our two friends. The itinerary was wonderful ,the accommodation superb and we had wonderful knowledgable guides everywhere we went. All the drivers were also very good and helpful. we are recommending Travel All Russia to all our friends .