Magnificent trip to Russia Magnificent trip to Russia! I wasn't sure what to expect in Russia but whatever preconceived ideas I had wasn't what I found. Moscow was as cosmopolitan as any European city only cleaner and safer. Travel All Russia-Firebird Tours handled all the arrangements for my 10 day tour in Russia including the visa. They were quick to respond to any questions I had which were many. I highly recommend them and would use them again myself.

Best customer service Best customer service. I highly recommend them

Agent Melissa was extremely helpful in… Agent Melissa was extremely helpful in helping us to set up our itinerary for our private tour of Russia. The local agent Alena was also most helpful in getting all tickets for ballets, operas, shows, and restaurants bookings during our trip. When our flight from Kazan to St Petersburg was delayed, I texted her and she was on top of it all to make sure my connection also arranged and transfer etc. We are overall very happy with the trip, only thing that can be improved is: some of the guides' English is not as good as we would have liked.

Saw all highlights in Moscow and St Petersburg Relaxing daily schedule. Luxurious hotel. Suitable for solo or couple travellers. A lot of free time after the tour for you to relax or explore on your own. Knowledgeable guides. Train to St Petersburg was fast and comfortable

Excellent service Excellent service, guides, food. Our timing was not good, because of inauguration of the president and anniversary of the end of the II World war. Huge crowds, lineups and Kremlin was closed. This was the only negative aspect I can report. I think that itinerary should be modified when there are historic celebrations in the visiting country.