Agent Melissa was extremely helpful in… Agent Melissa was extremely helpful in helping us to set up our itinerary for our private tour of Russia. The local agent Alena was also most helpful in getting all tickets for ballets, operas, shows, and restaurants bookings during our trip. When our flight from Kazan to St Petersburg was delayed, I texted her and she was on top of it all to make sure my connection also arranged and transfer etc. We are overall very happy with the trip, only thing that can be improved is: some of the guides' English is not as good as we would have liked.

Everything was exactly as the promised Everything was exactly as the promised. Pre departure paperwork and Visa was a breeze. Both guides were excellent; friendly and knew their stuff. No queueing up at entrances. The Hotels were very comfortable and food was good. I would urge anyone thinking of ticking Russia off their bucket list to use Firebird travel.

Russia was a revelation! Excellent tour guides in both Moscow and St. Petersburg. Schedule was a bit light for my taste. In St. Petersburg, both Peterhof and Catherine's Palace were both beautiful, however, I would have liked to have visited additional art museums, and historic homes of writers rather that seeing two gold encrusted palaces. I knew that St. Petersburg would be crowded in August, but was just overwhelmed by the number of tourists. Impossible to really "see" art in the Hermitage -- we were rushed thru so quickly (by the museum guards) to accomopdate the 35,000 daily visitors. Other museums, especially The Russian State Museum, were exceptional. I visited it on my own, not part of the tour.

Excellent service from "Travel All Russia" Travel all russia help us plan our 2 weeks trip to Russia. It was excellent starting from the quality of drivers, cars, guides and any other service you can think off. The amazing thing was that we had 2 kids and everyone was so kid friendly. Very impressive and definitely recommended.

We just finished a very complex trip of … We just finished a very complex trip of Poland, Lithuania, Latjia, Estonia and St Petersburg. - In a combination of traveling methods (train, flights, ground on cars and tour guides). - The trip transcurred without any incident and the quality of the hotels, transport, tour guides and drivers was outstanding.- The logistics were met as planned, the airport and train stations transfers and/or pick ups on time.-one turn off was the Russian visa protocol but it was made easy by letting Travel all Russia take care pf that,- Hurray for Travel All Russia!! an standing ovation Al and Julia Gomez