Great experience for European Christmas Family trip We did recently 2 week Christmas family vacation in Europe organized by Go Real Travel and I am very pleased with their service. The communication in advance, discussion of plans, getting tickets for concerts and ballets, etc. was managed in a very attentive and timely fashion. They understood well our needs and the trip itself went flawlessly. I really enjoyed using their mobile application that includes the full itinerary, maps, tips, etc. Sharing the application with my family helped make sure we were all on the same page about next steps and activities. I highly recommend their service to people looking for a well planned trip with very good attention to details.

Thailand and Cambodia visit in Jan. 2019 Our guides for all our tours had good knowledges about the subject we visited. The overall experiences were very good. one thing should improve is communication. We did not get confirmation about our activity the day before, our street food tour we had been waited for our guide about one hour without any information regarding the delay or cancellation. Finally, we called to resolved this issue. The Kirirom national park is not worth 4 hours driving time to see it. Kulen National park had better value than Kirirom national park. however, it is not that special to me. The tours we like the most are ChiangMai and emerald pool/hot spring tour. All pick up and drop off were smooth and no problem

Their attention to detail was… Their attention to detail was incredible! We experienced sites we would never have explored without their expertise.

Private transport from the airports to… Private transport from the airports to hotels & the returns were efficient, on time, & hospitable. The hotel in Rome did not have the room we'd reserved to accommodate 3 people & the front desk was not supportive in making changes. Front desk staff were NOT at the front desk most of the night, so we couldn't ask for help about anything. Our return stay the night before leaving Italy & flying home was a nightmare. We were in a VERY small room that was actually a 'sitting area' for a room next door & they had tried to 'convert' it to a room for 3 guests with 3 twin beds. 1 bed broke when my friend (who only weighs 150 lbs) sat on it. Front desk staff tried to fix it & we saw that it had been 'rigged' previously with rope under the mattress to support the frame. The 'boutique' hotel in Florence was small & clean, but we caught front desk staff sleeping in another room at night, which explained why no one ever answered the phone when we called. The hotel assured us the desk was manned 24 hrs. We weren't allowed to go to the restaurant area at night at any time to even get a drink. Our shower leaked in the bathroom steadily & we reported it for 3 days & it was not repaired.

A pleasant an fun experience in travel planning Martin was very pleasant and helpful in planning my trip, he MADE SURE I was aware of saving money on hotels and looked up flights (which GRT doesn’t book, but saved me time from looking). I would definitely plan another trip with GRT.