Sarah Di Mauro
DEVery good organisation and availability & perfect guide We had a private trip (as a family) through South Africa with many different stops. Our guide was great, he told us a lot about the country, the politics, the challenges and of course the sights. We were unlucky at a hotel in Cape Town, but this was then rebooked (unfortunately this involved additional costs). The agents team was directly available and took great care of us and our problem. Everything was well organized in advance, all the tickets were there and our guide took great care of us.
Cherry Tang
GBGreat team and an enjoyable trip! The team - Amanda, Wendy, Alberto and Sam have done a great job supporting our 2-week vacation visiting Switzerland and Italy. They are very responsive to our inquiries and always do their best to accommodate last min changes e.g arranged last min transfer from Lugano instead Como when our train schedule got changed by the train company. All the tours arranged for us are of good quality, very friendly and courteous staffs. We enjoyed our trip and had lots of fond memories! Thank you so much!!
Rebecca Horsley
GBAn amazing experience in India An amazing experience in India. The itinerary was perfect. All involved were friendly, helpful and accommodating. We always felt safe and well looked after. North India is a vibrant place steeped in history. The driver was excellent, calm and dependable. Guides were knowledgeable and interesting. Hotels friendly, clean, beautiful, providing excellent service including food. We would definitely look at wanderful holidays again.
Thu Tran
GBExperienced independent traveler but first time using a tour My 10-year-old son and I just came back from Rome-Florence-Venice and we thoroughly enjoyed it. It was our first time in Italy and first time using a tour. There were a couple of minor hiccups but our tour’s staff members, Hannah, Barbara, Rose, Wendy, Alberto, Sam were extremely helpful and pleasant to work with. They were super responsive via WhatsApp. I thought our itinerary was very reasonable. We mostly travel independently but the travel logistics were all pre-arranged for us. Thanks again for the top-notch customer service.
lily
GBSouth America: Patagonia, Iguazu Falls, Christ the Redeemer Just came back from a 18 days South America trip. It’s one of few packages that includes everything I’m looking for, Patagonia, Iguazu falls, and Christ the Redeemer. This is a booking agency that book all tickets, tours, transfers at each location, they do not offer ONE consistent guide with you entire time. But again However, the staff at Wanderful was very supportive during the entire trip with daily check ins and prompt responses to inquiries or issues. Everything was smooth. They ask for feedback for hotels, etc. For example, I did NOT like hotel in Buenos Aires (poor set up), and gave them feedback. Also recommend a different hotel in Foz de Iguazu, hotel is fine but location is too far from town. If any inconvenience occurs or kinks happens, the team find ways to correct it. One thing to note, I went on this trip with a friend and we had to pay additional fee to guarantee two beds, which was unexpected. Also if you go with other ppl you become a unit, meaning one person can’t opt for one optional thing while the other decides to sit out.