Melody Li
GBThe overall experience is good The overall experience is good. I would suggest that you come with friends other than travel alone. The team always communicates with me through WhatsApp, that made me feel safe. Some of the hotel staff didn’t speak English when I check in, that caused some confusion other than that it’s ok. I thought there will be a tour guide then with me from the beginning to the end but it didn’t. It feels like self assistant tour where I have to stay alert all the time. Different drivers will come to pick up me everyday but they are all kinda nice though. The tour company offered me free tango show and upgrade my room in rio to an ocean view. Overall the trip is pretty good.
Susan
GBWonderful experiences I had an absolutely excellent experience working with this company. Any issues we had were resolved as quickly as possible. They were there to answer any questions around the clock and also the whole time I was on vacation. I will be booking through them again.
rd d
GBWendy and her team did a wonderful job… Wendy and her team did a wonderful job planning our trip! We took a 10-day trip throughout Central Europe: Budapest, Vienna, and Prague. Each city was unique and beautiful! The excursions for each city were well thought out and every transfer was very reliable. The highlight of our trip was a convertible vintage car ride in Prague where we saw the city sites and were provided commentary by the driver. This is something we would not have planned ourselves: pretty special experience! Each hotel was in a good location and outstanding breakfast buffets were included at all hotels. Most impressive was that Wendy and her team checked in on us each and every day and confirmed each tour and transfer in advance each day. This was a fantastic trip that we will remember for a long time! Thank you again Wendy and team!
Monique
SAGreat Team The team really helped in making everything run smoothly. Thank you so much to Hannah, Lily, Rose, Wendy, Alberto and Sam for all that you did. I was unhappy with one of the hotels that I checked into at night, but the team got me booked into another hotel the next morning. Their quick problem solving was very much appreciated. A short while before my trip, I had requested to add on another country. The team advised me as to what would be the best option and when to add in the additional tour and sorted this out for me without any hassle.
Sarah Di Mauro
DEVery good organisation and availability & perfect guide We had a private trip (as a family) through South Africa with many different stops. Our guide was great, he told us a lot about the country, the politics, the challenges and of course the sights. We were unlucky at a hotel in Cape Town, but this was then rebooked (unfortunately this involved additional costs). The agents team was directly available and took great care of us and our problem. Everything was well organized in advance, all the tickets were there and our guide took great care of us.