Thu Tran
GBExperienced independent traveler but first time using a tour My 10-year-old son and I just came back from Rome-Florence-Venice and we thoroughly enjoyed it. It was our first time in Italy and first time using a tour. There were a couple of minor hiccups but our tour’s staff members, Hannah, Barbara, Rose, Wendy, Alberto, Sam were extremely helpful and pleasant to work with. They were super responsive via WhatsApp. I thought our itinerary was very reasonable. We mostly travel independently but the travel logistics were all pre-arranged for us. Thanks again for the top-notch customer service.
rd d
GBWendy and her team did a wonderful job… Wendy and her team did a wonderful job planning our trip! We took a 10-day trip throughout Central Europe: Budapest, Vienna, and Prague. Each city was unique and beautiful! The excursions for each city were well thought out and every transfer was very reliable. The highlight of our trip was a convertible vintage car ride in Prague where we saw the city sites and were provided commentary by the driver. This is something we would not have planned ourselves: pretty special experience! Each hotel was in a good location and outstanding breakfast buffets were included at all hotels. Most impressive was that Wendy and her team checked in on us each and every day and confirmed each tour and transfer in advance each day. This was a fantastic trip that we will remember for a long time! Thank you again Wendy and team!
Kanika
SGComplete peace of mind Complete peace of mind - What else do you need on a holiday? I could fully rely on Wanderful Holidays and they efficiently took care of Everything - our bookings, our many special requests (we were traveling with a baby), transportations, our asks for change in timings. Erica did a fine job and everything was pre-validated, pre-confirmed with us, No surprises and right on time !! Thank you for arranging a truly memorable holiday for us.
Carol Marsh
GBOutstanding Service! Wanderful Holidays did an outstanding job booking our recent trip to Italy. 🇮🇹. This was our (mother, daughter, best friend) first time in Italy and their tour captured all the highlights of Rome, Florence and Venice. The transfers, hotels, trains and city tours were AMAZING! They confirmed details every day and we had no issues whatsoever — It was seamless! We highly recommend Wanderful when booking tours out of the country. We appreciated their professionalism and competence!
TNDR
AUGood responsive tour operator but tour had issues We did a tour from Buenos Aries to Rio via Iguassu Falls. It started and finished well but Iguassu was a major mess and then the first hotel in Rio was very substandard. Wanderful flew us to Iguassu into the Argentinian airport which is located close to the Argentine side of the falls. These falls were not included in the base price of the tour but were part of a hefty add on of USD$240+ for Tango night in BA, Argentine falls visit and more plane luggage. The hotel they booked us into was in Brazil and way out in the country side with no amenities nearby and it was nothing special, carpets worn out etc. Whereas there are numerous hotels in the Brazilian town of Foz Iguassu. Wanderful said Foz Iguassu was unsafe which is daft as there were multitudes of people and good hotels in town. All of the above ruined what could have been a great experience. Easily solvable by 1) break the tango, tour, extra luggage option up. Have the Argentinian falls tour from the Argentine Airport on arrival. have a hotel in town not 5km in the country. Then we flew to Rio and got placed in B@B hotel at Wanderful's recommendation. Others who were on the same tour at the same rate were put in the Arena Hotel on Copacabana Beach. B&B was 2 star, dirty and a complete disaster compared the 4 star Arena. Wanderful was very good and upgraded us for two nights to Arena, which made our holiday and for which we are grateful. Wanderful should leave B&B off its list of hotels. Wanderful tried very hard and communicated well and politely to all our issues, but they need to take note of the above and will have better product to sell.