The overall experience is good The overall experience is good. I would suggest that you come with friends other than travel alone. The team always communicates with me through WhatsApp, that made me feel safe. Some of the hotel staff didn’t speak English when I check in, that caused some confusion other than that it’s ok. I thought there will be a tour guide then with me from the beginning to the end but it didn’t. It feels like self assistant tour where I have to stay alert all the time. Different drivers will come to pick up me everyday but they are all kinda nice though. The tour company offered me free tango show and upgrade my room in rio to an ocean view. Overall the trip is pretty good.

Very good organisation and availability & perfect guide We had a private trip (as a family) through South Africa with many different stops. Our guide was great, he told us a lot about the country, the politics, the challenges and of course the sights. We were unlucky at a hotel in Cape Town, but this was then rebooked (unfortunately this involved additional costs). The agents team was directly available and took great care of us and our problem. Everything was well organized in advance, all the tickets were there and our guide took great care of us.

Great Team The team really helped in making everything run smoothly. Thank you so much to Hannah, Lily, Rose, Wendy, Alberto and Sam for all that you did. I was unhappy with one of the hotels that I checked into at night, but the team got me booked into another hotel the next morning. Their quick problem solving was very much appreciated. A short while before my trip, I had requested to add on another country. The team advised me as to what would be the best option and when to add in the additional tour and sorted this out for me without any hassle.

Buenos Aires to Rio De Janeiro Great communication with the company and with daily reminders and updates made travel in South America much easier. Plenty of free time to further explore after organised tours with excellent guides. Good quality accommodation in safe and well located areas.

Experienced independent traveler but first time using a tour My 10-year-old son and I just came back from Rome-Florence-Venice and we thoroughly enjoyed it. It was our first time in Italy and first time using a tour. There were a couple of minor hiccups but our tour’s staff members, Hannah, Barbara, Rose, Wendy, Alberto, Sam were extremely helpful and pleasant to work with. They were super responsive via WhatsApp. I thought our itinerary was very reasonable. We mostly travel independently but the travel logistics were all pre-arranged for us. Thanks again for the top-notch customer service.