lily
GBSouth America: Patagonia, Iguazu Falls, Christ the Redeemer Just came back from a 18 days South America trip. It’s one of few packages that includes everything I’m looking for, Patagonia, Iguazu falls, and Christ the Redeemer. This is a booking agency that book all tickets, tours, transfers at each location, they do not offer ONE consistent guide with you entire time. But again However, the staff at Wanderful was very supportive during the entire trip with daily check ins and prompt responses to inquiries or issues. Everything was smooth. They ask for feedback for hotels, etc. For example, I did NOT like hotel in Buenos Aires (poor set up), and gave them feedback. Also recommend a different hotel in Foz de Iguazu, hotel is fine but location is too far from town. If any inconvenience occurs or kinks happens, the team find ways to correct it. One thing to note, I went on this trip with a friend and we had to pay additional fee to guarantee two beds, which was unexpected. Also if you go with other ppl you become a unit, meaning one person can’t opt for one optional thing while the other decides to sit out.
Rebecca Horsley
GBAn amazing experience in India An amazing experience in India. The itinerary was perfect. All involved were friendly, helpful and accommodating. We always felt safe and well looked after. North India is a vibrant place steeped in history. The driver was excellent, calm and dependable. Guides were knowledgeable and interesting. Hotels friendly, clean, beautiful, providing excellent service including food. We would definitely look at wanderful holidays again.
TNDR
AUGood responsive tour operator but tour had issues We did a tour from Buenos Aries to Rio via Iguassu Falls. It started and finished well but Iguassu was a major mess and then the first hotel in Rio was very substandard. Wanderful flew us to Iguassu into the Argentinian airport which is located close to the Argentine side of the falls. These falls were not included in the base price of the tour but were part of a hefty add on of USD$240+ for Tango night in BA, Argentine falls visit and more plane luggage. The hotel they booked us into was in Brazil and way out in the country side with no amenities nearby and it was nothing special, carpets worn out etc. Whereas there are numerous hotels in the Brazilian town of Foz Iguassu. Wanderful said Foz Iguassu was unsafe which is daft as there were multitudes of people and good hotels in town. All of the above ruined what could have been a great experience. Easily solvable by 1) break the tango, tour, extra luggage option up. Have the Argentinian falls tour from the Argentine Airport on arrival. have a hotel in town not 5km in the country. Then we flew to Rio and got placed in B@B hotel at Wanderful's recommendation. Others who were on the same tour at the same rate were put in the Arena Hotel on Copacabana Beach. B&B was 2 star, dirty and a complete disaster compared the 4 star Arena. Wanderful was very good and upgraded us for two nights to Arena, which made our holiday and for which we are grateful. Wanderful should leave B&B off its list of hotels. Wanderful tried very hard and communicated well and politely to all our issues, but they need to take note of the above and will have better product to sell.
Susan
GBWonderful experiences I had an absolutely excellent experience working with this company. Any issues we had were resolved as quickly as possible. They were there to answer any questions around the clock and also the whole time I was on vacation. I will be booking through them again.
rd d
GBWendy and her team did a wonderful job… Wendy and her team did a wonderful job planning our trip! We took a 10-day trip throughout Central Europe: Budapest, Vienna, and Prague. Each city was unique and beautiful! The excursions for each city were well thought out and every transfer was very reliable. The highlight of our trip was a convertible vintage car ride in Prague where we saw the city sites and were provided commentary by the driver. This is something we would not have planned ourselves: pretty special experience! Each hotel was in a good location and outstanding breakfast buffets were included at all hotels. Most impressive was that Wendy and her team checked in on us each and every day and confirmed each tour and transfer in advance each day. This was a fantastic trip that we will remember for a long time! Thank you again Wendy and team!