Experienced independent traveler but first time using a tour My 10-year-old son and I just came back from Rome-Florence-Venice and we thoroughly enjoyed it. It was our first time in Italy and first time using a tour. There were a couple of minor hiccups but our tour’s staff members, Hannah, Barbara, Rose, Wendy, Alberto, Sam were extremely helpful and pleasant to work with. They were super responsive via WhatsApp. I thought our itinerary was very reasonable. We mostly travel independently but the travel logistics were all pre-arranged for us. Thanks again for the top-notch customer service.

Great team and an enjoyable trip! The team - Amanda, Wendy, Alberto and Sam have done a great job supporting our 2-week vacation visiting Switzerland and Italy. They are very responsive to our inquiries and always do their best to accommodate last min changes e.g arranged last min transfer from Lugano instead Como when our train schedule got changed by the train company. All the tours arranged for us are of good quality, very friendly and courteous staffs. We enjoyed our trip and had lots of fond memories! Thank you so much!!

Absolutely incredible! Our 4 star trip in Italy was absolutely amazing! The organisation of the helpful staff, great experiences included and lovely hotels exceeded our expectations! The daily check ins and updates made it a stress free and relaxing experience! Thank you so much Rose Amanda, Wendy, Sam and Alberto for all that you did for us!

Our trip was a vacation of a lifetime Our trip was a vacation of a lifetime. It was so nice to have everything taken care of for us. We had a few little hiccups but nothing major that had any impact on our trip. We had immediate response to any issues or questions in addition to follow up on the outcome. I won’t hesitate to use them again to use them again for another trip. They booked excursions for us that gave us a terrific experience of Greece.

South America: Patagonia, Iguazu Falls, Christ the Redeemer Just came back from a 18 days South America trip. It’s one of few packages that includes everything I’m looking for, Patagonia, Iguazu falls, and Christ the Redeemer. This is a booking agency that book all tickets, tours, transfers at each location, they do not offer ONE consistent guide with you entire time. But again However, the staff at Wanderful was very supportive during the entire trip with daily check ins and prompt responses to inquiries or issues. Everything was smooth. They ask for feedback for hotels, etc. For example, I did NOT like hotel in Buenos Aires (poor set up), and gave them feedback. Also recommend a different hotel in Foz de Iguazu, hotel is fine but location is too far from town. If any inconvenience occurs or kinks happens, the team find ways to correct it. One thing to note, I went on this trip with a friend and we had to pay additional fee to guarantee two beds, which was unexpected. Also if you go with other ppl you become a unit, meaning one person can’t opt for one optional thing while the other decides to sit out.