Sarah Di Mauro
DEVery good organisation and availability & perfect guide We had a private trip (as a family) through South Africa with many different stops. Our guide was great, he told us a lot about the country, the politics, the challenges and of course the sights. We were unlucky at a hotel in Cape Town, but this was then rebooked (unfortunately this involved additional costs). The agents team was directly available and took great care of us and our problem. Everything was well organized in advance, all the tickets were there and our guide took great care of us.
Adam Zanbilowicz
CAPersonalized responsive high quality recomwnded Firstly I will absolutely book with them again. Daily check-ins and confirmations of drivers coming and where to be etc were beyond expectations. They made a custom trip and found the best value hotels in every city and supported our independent trip amazingly. Guides and transfers were great and any time I had a question they answered within minutes! Highly recommended.
Hemanth G
GBA memorable Mediterranean trip to Italy… A memorable Mediterranean trip to Italy and Greece. This was first time we were booking our vacation trip via Wanderful and weren’t sure how it would be..we are glad we did and they took out the stress of planning and guiding you along every part of the journey as your private tour guide. Thanks for awesome Erica and Amanda for continuously responding to any questions or any accommodation issues. Look forward to start planning for our next year vacation already with Wanderful!
Cindy Rodeghero
GBOur trip was a vacation of a lifetime Our trip was a vacation of a lifetime. It was so nice to have everything taken care of for us. We had a few little hiccups but nothing major that had any impact on our trip. We had immediate response to any issues or questions in addition to follow up on the outcome. I won’t hesitate to use them again to use them again for another trip. They booked excursions for us that gave us a terrific experience of Greece.
TNDR
AUGood responsive tour operator but tour had issues We did a tour from Buenos Aries to Rio via Iguassu Falls. It started and finished well but Iguassu was a major mess and then the first hotel in Rio was very substandard. Wanderful flew us to Iguassu into the Argentinian airport which is located close to the Argentine side of the falls. These falls were not included in the base price of the tour but were part of a hefty add on of USD$240+ for Tango night in BA, Argentine falls visit and more plane luggage. The hotel they booked us into was in Brazil and way out in the country side with no amenities nearby and it was nothing special, carpets worn out etc. Whereas there are numerous hotels in the Brazilian town of Foz Iguassu. Wanderful said Foz Iguassu was unsafe which is daft as there were multitudes of people and good hotels in town. All of the above ruined what could have been a great experience. Easily solvable by 1) break the tango, tour, extra luggage option up. Have the Argentinian falls tour from the Argentine Airport on arrival. have a hotel in town not 5km in the country. Then we flew to Rio and got placed in B@B hotel at Wanderful's recommendation. Others who were on the same tour at the same rate were put in the Arena Hotel on Copacabana Beach. B&B was 2 star, dirty and a complete disaster compared the 4 star Arena. Wanderful was very good and upgraded us for two nights to Arena, which made our holiday and for which we are grateful. Wanderful should leave B&B off its list of hotels. Wanderful tried very hard and communicated well and politely to all our issues, but they need to take note of the above and will have better product to sell.