Ruby Christensen
MTAbsolutely incredible! Our 4 star trip in Italy was absolutely amazing! The organisation of the helpful staff, great experiences included and lovely hotels exceeded our expectations! The daily check ins and updates made it a stress free and relaxing experience! Thank you so much Rose Amanda, Wendy, Sam and Alberto for all that you did for us!
Krasimira & Todor
CAThank you to the South American team Thank you Hannah, Barbara, Lily, Sam, Wendy, Rose & Alberto. All the services were done well. All the team members are loyal, reliable, and all the booking was done on time. Definitely my recommendation is that everyone can trust the team to book their trip to South America!
Sarah Di Mauro
DEVery good organisation and availability & perfect guide We had a private trip (as a family) through South Africa with many different stops. Our guide was great, he told us a lot about the country, the politics, the challenges and of course the sights. We were unlucky at a hotel in Cape Town, but this was then rebooked (unfortunately this involved additional costs). The agents team was directly available and took great care of us and our problem. Everything was well organized in advance, all the tickets were there and our guide took great care of us.
TNDR
AUGood responsive tour operator but tour had issues We did a tour from Buenos Aries to Rio via Iguassu Falls. It started and finished well but Iguassu was a major mess and then the first hotel in Rio was very substandard. Wanderful flew us to Iguassu into the Argentinian airport which is located close to the Argentine side of the falls. These falls were not included in the base price of the tour but were part of a hefty add on of USD$240+ for Tango night in BA, Argentine falls visit and more plane luggage. The hotel they booked us into was in Brazil and way out in the country side with no amenities nearby and it was nothing special, carpets worn out etc. Whereas there are numerous hotels in the Brazilian town of Foz Iguassu. Wanderful said Foz Iguassu was unsafe which is daft as there were multitudes of people and good hotels in town. All of the above ruined what could have been a great experience. Easily solvable by 1) break the tango, tour, extra luggage option up. Have the Argentinian falls tour from the Argentine Airport on arrival. have a hotel in town not 5km in the country. Then we flew to Rio and got placed in B@B hotel at Wanderful's recommendation. Others who were on the same tour at the same rate were put in the Arena Hotel on Copacabana Beach. B&B was 2 star, dirty and a complete disaster compared the 4 star Arena. Wanderful was very good and upgraded us for two nights to Arena, which made our holiday and for which we are grateful. Wanderful should leave B&B off its list of hotels. Wanderful tried very hard and communicated well and politely to all our issues, but they need to take note of the above and will have better product to sell.
Susan
GBWonderful experiences I had an absolutely excellent experience working with this company. Any issues we had were resolved as quickly as possible. They were there to answer any questions around the clock and also the whole time I was on vacation. I will be booking through them again.