Melody Li
GBThe overall experience is good The overall experience is good. I would suggest that you come with friends other than travel alone. The team always communicates with me through WhatsApp, that made me feel safe. Some of the hotel staff didn’t speak English when I check in, that caused some confusion other than that it’s ok. I thought there will be a tour guide then with me from the beginning to the end but it didn’t. It feels like self assistant tour where I have to stay alert all the time. Different drivers will come to pick up me everyday but they are all kinda nice though. The tour company offered me free tango show and upgrade my room in rio to an ocean view. Overall the trip is pretty good.
Cindy Rodeghero
GBOur trip was a vacation of a lifetime Our trip was a vacation of a lifetime. It was so nice to have everything taken care of for us. We had a few little hiccups but nothing major that had any impact on our trip. We had immediate response to any issues or questions in addition to follow up on the outcome. I won’t hesitate to use them again to use them again for another trip. They booked excursions for us that gave us a terrific experience of Greece.
Carol Marsh
GBOutstanding Service! Wanderful Holidays did an outstanding job booking our recent trip to Italy. 🇮🇹. This was our (mother, daughter, best friend) first time in Italy and their tour captured all the highlights of Rome, Florence and Venice. The transfers, hotels, trains and city tours were AMAZING! They confirmed details every day and we had no issues whatsoever — It was seamless! We highly recommend Wanderful when booking tours out of the country. We appreciated their professionalism and competence!
Adam Zanbilowicz
CAPersonalized responsive high quality recomwnded Firstly I will absolutely book with them again. Daily check-ins and confirmations of drivers coming and where to be etc were beyond expectations. They made a custom trip and found the best value hotels in every city and supported our independent trip amazingly. Guides and transfers were great and any time I had a question they answered within minutes! Highly recommended.
TNDR
AUGood responsive tour operator but tour had issues We did a tour from Buenos Aries to Rio via Iguassu Falls. It started and finished well but Iguassu was a major mess and then the first hotel in Rio was very substandard. Wanderful flew us to Iguassu into the Argentinian airport which is located close to the Argentine side of the falls. These falls were not included in the base price of the tour but were part of a hefty add on of USD$240+ for Tango night in BA, Argentine falls visit and more plane luggage. The hotel they booked us into was in Brazil and way out in the country side with no amenities nearby and it was nothing special, carpets worn out etc. Whereas there are numerous hotels in the Brazilian town of Foz Iguassu. Wanderful said Foz Iguassu was unsafe which is daft as there were multitudes of people and good hotels in town. All of the above ruined what could have been a great experience. Easily solvable by 1) break the tango, tour, extra luggage option up. Have the Argentinian falls tour from the Argentine Airport on arrival. have a hotel in town not 5km in the country. Then we flew to Rio and got placed in B@B hotel at Wanderful's recommendation. Others who were on the same tour at the same rate were put in the Arena Hotel on Copacabana Beach. B&B was 2 star, dirty and a complete disaster compared the 4 star Arena. Wanderful was very good and upgraded us for two nights to Arena, which made our holiday and for which we are grateful. Wanderful should leave B&B off its list of hotels. Wanderful tried very hard and communicated well and politely to all our issues, but they need to take note of the above and will have better product to sell.