Orphanage volunteer: Made the process smooth and easy The thing I appreciated the most about First Abroad was how available the staff made themselves to answer my questions about my trip to Tanzania. I was never a pest or being inconvenient. There was no question that was too silly and I could never ask enough. I always got a timely, friendly and helpful response. And the enthusiasm with which they delivered it (not to mention the enthusiasm simply shared over my trip) made me feel supported through the entire process. Even after the US office I was working with closed and all contact moved to the UK (a move which left me feeling nervous and apprehensive) the transition proved seamless. My only quibble would be that some of the information provided to me about my volunteer service project was outdated. One of the orphanages I hoped to volunteer at had shut down, and another had moved. The information about being able to access money also made it seem like it would be much more challenging than it was. Overall, I would say that the packets sent out to volunteers could bear freshening up periodically to avoid panic (reading it made me feel like I'd be walking into an endless swarm of mosquitoes and blackouts with severely limited access to any funds despite the suggestion not to carry any on me) and frustration upon arrival onsite. But I couldn't be more pleased with the quality of the staff and their passion for the work they do.

Awesome program and team! I haven't actually traveled yet but thus far the team that has been working to prepare me for the gap year has been there any time I have had questions or concerns. They are very professional in their responses to my questions and I am extremely excited to travel with this company!

What a breeze! I cannot thank First Abroad enough for helping me coordinate my trip to Australia! After reading all of the positive reviews about FirstAbroad, I decided to choose this company and I am happy I did! No regrets whatsoever. Not only was the whole process cut out for me but the customer service is exceptional! Leah, my Travel Services Coordinator, was very detailed and addressed all of my questions and concerns promptly. I couldn't have gone on this trip without her! Thank you FirstAbroad.

First Abroad has been so dependable! I booked my trip with First Abroad and they have been nothing but helpful since that has happened, answering any questions I have quickly and thoroughly and I would recommend this company to anybody!

Not worth the price Many things that were done throughout this program were available for free from the City of from our Wake Up! Hostel