Very easy to use product Very easy to use product. It helped to increase our occupancy and pushes our rates with just one click directly to all our channels. With its mobile app, we do the same things out of hotel too. The property management system is also very useful to check the balances, do check-ins and check-outs and manage financial issues.

Very satisfied HotelRunner Channel manager is a very easy to use product (both web and mobile). From the first setup, there were never any problems. It is an all in one system: booking manager, channel manager, booking engine, website. It is interconnected with all booking channels; thus, overbookings are over! I rarely spoke (I also rarely had problems) with support, but they were always available and quick to help.

HotelRunner provides great online… HotelRunner provides great online solutions for hoteliers. We increased the number of online travel agencies we work thanks to HotelRunner's channel manager. We manage our rates and inventories easily through desktop or mobile devices. They provide support service even on weekends and very easy to get some help.

Best channel manager out there We're using HotelRunner for our business for long time now and it works flawlessly across all booking engines. They also provide you the platform to accept direct booking from your own website and we managed to take advantage of it and it served us lots of money paying booking fees to third parties. I can recommend Hotelrunner to anyone. One of the best channel managers out there.

Better than terrible You may never contact customer service by phone. If it's the weekend, I don't know how many hours later it will be back to you if the employee will contact you by writing. I just use it for a habit that has been around for many years. If you don't buy pms, you can't even see weekly availability. You have to look one by one