Good but could be better - Web interface is a bit clunky Web interface is a bit clunky. The ability to move tours between days would be easier in a view showing all days and all tours. Being able to create lunch breaks every day that slotted in with the tours around lunchtime would help. Warnings show up incorrectly for start times when arrival time = opening time. Lots of edits causes failure to add hotel. Download/print itinerary often fails.

Useful site for planning trips I use this site all the time when I plan a trip to a city they have listed. I particularly like the interactive map that plans out the most efficient way to see places. I would have given five stars if it weren't so confusing to get the map to come up and to see the detailed instructions for getting around.

Great city intro and route advice This is a very helpful tool to learn about the sights to see in various cities. The best feature is organizing a walking tour of the places you choose, with recommended time at each spot, estimated walking time between, and the most efficient route. Even adjusts for open hours. I've used it for several city visits. Very handy, so glad a friend recommended it.

This app is like your personal travel… This app is like your personal travel manager on your phone. It is a must for any city trips. I used it in 10+ cities and it made all the sightseeing easy and accessible. I’m very impressed with the accuracy and flexibility. One of the best apps I have ever downloaded.

Functionality has reduced Have been using the site for several years but appears some functionality has been removed, ie. amend mode of transport to more than 1 option on same day. App also has less functionality than site so I need to login via google/explorer to make updates