I recently booked a trip and my overall… I recently booked a trip and my overall experience was nice. The booking process was straightforward, and I appreciated the variety of options available for flights. However, there were a few areas where improvement could be made. While the website was easy to navigate, I found that some of the information regarding baggage policies and seat selections was not as clear as I would have liked. Additionally, I encountered a slight delay with one of my flights, which caused some inconvenience to my travel schedule. On the positive side, the customer service representative Zoya Khuneja was polite and helpful when I needed assistance with my booking. In conclusion, while my experience was average overall, there is room for improvement in certain areas such as clarity of information and punctuality. With some adjustments, I believe they could enhance the customer experience and provide an even better service.

Monika is amazing Monika is very friendly and helpful making sure i have all the information i need for my journey. She gave me great advice and i will definitely be contacting her again for my future travels

Ishika Batra has given me very good… Ishika Batra has given me very good service and advice to my mother and me, she has given me reassurance and made me happy in her service which is the best i have gotten in 25 years of my flying experience. Thank you Ishika

For any criminal business that has… For any criminal business that has deceitful purposes as unlawfully luring and collecting public money on false promises of lower price only to say the tickets are no longer available but to pay higher price is an old Indian ploy, adopted by many travels agents run by Indians. Such crime mongers must be globally dealt with. My past experience is very bitter in securing return of money. All law enforcement agencies globally to work in unison to combat these crimes for a safer world.

Rated 5 out of 5 stars Rated 5 out of 5 stars Radhika was very helpful and patient… Radhika was very helpful and patient throughout the process. Date of experience: April 19, 2024