Sandra McFarlane
GBGreat Customer Service.... Emily and her assistants at VI Sailing went above and beyond for us. They made sure that we had a wonderful, to say the least, experience on our charter vacation in the BVI's in February 2017. From helping us pick the yacht and crew, to making sure we were well informed along the way, it was a great experience. The bottle of champagne waiting for us was also appreciated! We (three couples) had been on a previous charter without booking through VI Sailing, and believe me, we will never do that again !
Alan T Handley
GBAbsolutely rude and unresponsive despite being repeat customers for over two years Been brokering through VI Sailing for the last two years with Emily. The first year went okay. There were some misunderstandings concerning the number of people that were to be on trip that caused some 11th hour hurdles but Emily helped us out and even split some of the extra costs with us. The second year, the boat we chartered with Emily ran aground and it happened unbeknownst to VI Sailing. We ultimately made things work out but VI Sailing did very little to help alleviate about a month's worth of consternation leading up to our arrival. The third year we contact Emily and VI Sailing again about booking another yacht or two and she/they promised to work on it. We heard nothing back from her and frankly still haven't. We ended up having to reach out to your prior Captain and he arranged our trip. I would love to recommend VI Sailing because sailing in the BVI is magically but I find VI Sailing and their staff reactive at best and unresponsive to issues at worse. You can do better than this given how much it costs to charter and all the moving pieces they are suppose to be taking care of on your behalf. Beware of this operation and, if you do choose them, Emily in particular.
Corinne McGraw
GBIsland R&R, a fantastic week! Thank you Matt and Casey! As first time catamaran vacationers our expectations were high for a week sailing around the BVI...our seven days were everything we had hoped for and dreamed about! Matt took us to quiet bays for snorkeling, swimming and paddle boarding, which suited us perfectly. We enjoyed hearing a little bit about each island we passed, about the huge sail boats racing close to us and recommendations of which bars or restaurants were worth a visit:). The experience of actually sailing was wonderful! Casey was an absolute marvel in the galley, calmly and happily producing beautifully plated delicious meals and drinks:)! Thank you for a wonderful week Matt and Casey!
Jeff Ronsse
GBvi sailing review VI Sailing website was great in allowing us to find the cattermaran that best met our family wants and needs for this vacation. My Husband had a pleasant experience working with Ellen. She answered all questions and prepared us for our trip. We will definitely use VI sailing again!
Beth. Chicago
GBAntillean sailing Only excellent things to say about Virgin Island Sailing Company! Very easy to connect with the staff, everyone pleasant to deal with, always knew who I was & what trip I was planning, had all the information I needed and answered all my questions & got back to me immediately whenever I contacted them. They know the ships and crews and matched us up beautifully with The Antillean. When we took our trip, there were no surprises, thanks to Virgin Island Sailing Company preparing us so very well! Thank you ever so much, Virgin Island Sailing Company!