Jocoya helped us to plan a perfect week… Jocoya helped us to plan a perfect week in Dublin with two wonderful day trips: Wicklow and Glendalough and another to the Giant's Causeway. She asked about our interests and made fantastic recommendations that made the trip even better!

Covid19 changed EVERYTHING, Awful refund process. CAREFUL. UPDATED 8/2020: I chose Authentic Vacations because of their great reputation, and "peace of mind" guarantee. COVID19 HAS CHANGED EVERYTHING, CAREFUL! We were booked for 9/2020 13 night trip to the UK, Uh Oh. 3/2020 we contacted our first agent to find she was furloughed 2/2020. Uh Oh. Having already paid Authentic $10K+ we tried rescheduling, NO GO. We then asked for a refund. Our 2nd agent, though cordial, had his hours CUT early 3/2020. After 2 months of many contacts with Authentic and NONE of our $10K back, we tried rebooking for 2021, but the groud tour bus company was not accepting rebookings. Authentic dragged their feet in filing an insurance claim, so after consulting our attorney, we took the claim over ourselves and filed our claim 6/2/2020. Within two weeks we received repayment from the tour bus company, and are filing our claim with American Airlines ourselves. UPDATE 8/2020: American, refunded our claim that we filed ourselves, ONLY because we had a letter from Doctor of husband's medical condition preventing travel. THEN: American sent the money to Authentic's Accounting dept, instead of to us. NO ONE notified us of this credit, and I spent weeks trying to track down our refund!!! Still no go, I am beyond miffed. I just received a thank you note from Authentic, asking for the final payment on our currently scheduled trip in two weeks???? What??? If you plan on working with Authentic or ANY 3rd party, you've added another layer of recourse between you and refunds, should you need them. In the future I will book directly with tour companies and airlines, not because Authentic didn't try or provide a good package, but because they were unable to get any money back for us in a reasonable amount of time.

A very delightful first visit to Ireland. We had an amazing 8 day Ireland vacation. We worked closely with our travel advisor, Heather B., to plan every detail of our trip. Heather tailored it perfectly to fit our interests and our desire to meander by car along the coasts to visit the historic, cultural and nature sights of southern Ireland. We stayed at seven lovely B&Bs on the west, south and east coasts. The B&B hosts were wonderfully gracious and welcoming. Heather made dinner reservations or recommendations for each night, which were universally fabulous. We visited many centuries old monasteries, castles, forts and settlements. We toured several wonderful museums. Heather provided us with a Google maps link for each day our travel. The beaches, cliffs, lighthouses and seaside villages along the coasts were delightfully scenic, peaceful and sublime. We drove exactly 1,000 miles on our trip at a very leisurely pace. Highly recommend Authentic Vacations and Heather B. to plan your customized Ireland Adventure.

Great Vacation My wife and I truly enjoyed our time in Scotland. Authentic Vacations went the extra mile in setting everything up for our thirty fifth anniversary trip to Scotland. The sites, hotels, guides, and time arrangements were top notch and we plan to travel with them again. Paul and Kim Sok

Fantastic experience Fantastic experience. Lonna helped put our 2 week self drive tour together. The B&Bs, Inns and Lodge she found for us were terrific. All the recommendations and tours suggested and/or arranged were wonderful. Will use Authentic again when we next travel to areas they serve.