the team helped through the entire… the team helped through the entire process efficiently.

Great communication and discount on… Great communication and discount on travel booking!! Will book again in future...

Great Customer service and very… Great Customer service and very competitive prices ! Thanks

Great experience Great service and very professional. I will use Thetraveltie service again!

Beware!!! Agency appears to be a scam at worst, or unscrupulous at best. They were very polite and helpful when I booked an airfare for a Spirit Airlines flight through them. However, I thought the price seemed high and checked Spirit's website only to discover that The Travel Tie charged me $100 more for the ticket than I could book myself, and worse added a "service fee" (called nonrefundable taxes) of more than $200. So in total the ticket was $310 more than when booked directly through the airline. What kind of legitimate travel agency upcharges like that? Cancelled ticket with The Travel Tie and then booked directly with Spirit myself. When I cancelled I was immediately refunded the ticket price and The Travel Tie is saying that they will "look into" refunding their service fee. If they do, I will update my review to reflect that they are an honest agency...but until then, beware!