Raquel Solorio
USGood customer service Good customer service. The car was in perfect condition as left. However, when called from the airport to be picked up, we had to call several times... many times the phone was busy, and when we finally spoke to someone we were advised someone was going to pick us up withing 20 minutes. Yet 40 after no one had showed up still we had to call a couple more times until the driver arrive. On their defense, it did looked liked if was a busy day (Sunday).
Ok
USI didn’t notice any security in the lot… I didn’t notice any security in the lot and I thought that their should be a least 2 vans with one waiting at the lot until the other arrived back at the lot
Ismael
USThey didn't lose my car. -
Diana Clarke
USThe only problem I had was following my… The only problem I had was following my GPS to find the location. Got lost a couple of times because of the road signs in that area. However, after arriving there, service was friendly and courteous. Took me to the airport, and when I returned, picked me up, after I informed them of my pickup location. So loved my experience that I will be using them again in 3 weeks.
Lynn in Florida
USGreat service and value Great service and value. When we arrived, the staff unloaded our car, put the luggage into the van and took us right to Miami International Airport. On our return, they came to the airport to pick us up in less than 10 minutes after I called. My car was in good condition just as I left it and it had been pulled around to the front so I could load my luggage quickly and easily. I was very pleased with their service and I would use them again.