Always Great Service.. Poor interest rates.. I have used this service multiple times in the past with excellent customer service to make flight financing as simple and easy as possible. As a returning customer. I noticed the interest rate for the financed loan went up over 6% since the last one I booked in January. Unfortunately.. If this becomes a reoccurring trend. I'm afraid I will have to look elsewhere for my future booking needs.

DON'T LET THE MILITARY IN THEIR NAME FOOL U (LOAN SHARKS) Lets put it this way, I was looking for a flight from Tampa to Charlotte, I'm thinking it shouldn't be too bad its a barely a 2 hr flight and I already had researched the flight cost (it was about $400-$450) so I figured I would use MFT seeing how they "cater" to the military and I didn't want to spend the money right away. Well I got a call and info in my email and the cost for this flight would be almost $1300 DOLLARS (payments for the next 17 months) thru MTF..R U KIDDING ME?? The mark up/ interest rate is ridiculous and if anybody goes thru these loan sharks your a damn fool.

Custoremer Service Most of the representatives were polite and friendly, however the Supervisor Bryan is very rude and unprofessional. They sent our contract with the wrong banking information to set up the allotment. He hung up the phone on us and never called to apologize for a mistake they made. Do not use this company!! When you are paying your money you should be treated with respect!

I am extremely dissapponted I am extremely dissapponted. I have been begging a supervisor to contact me because the rep who assisted with our hotel stay, messed up room type and I had to pay cash at hotel anyway, in addition to being charged by allied..i called back today to try to make some headway and the rep would not let me speak and is defending himself with lies and raising his voice at me and I have been promised a phone call from manager.five times just today. No call and no resolution. If all calls are recorded as Derek promised then this last phone call with me as a customer who is being charged 4000 for a 24 night stay, 4 of which I had to repay, will have been recorded also.

My Experience I am very please with the friendly and professional service received, and I have complied with instructions given by your staff but if you are such a huge/large firm/company then why do have only one fax number? It very frustrating and annoying, don't use high tech gadgets nor iphone capability, I am old school!!, to send a DFAS document to your finance dept. to complete the process!!!! Business is business but without the correct tools the business could fall!!!