
David Romeo
GBCOMPLETE SCAM COMPLETE SCAM - Misrepresented themselves through fake phishing style airline customer service numbers purchased on Google as though they were the official airline. They grossly overcharged me for a flight change after they took my money and then booked through Aer Lingus and forwarded me another email confirmation meant to look like an official airline conf. ALSO, fraudulent activity found on card days later. In process of filing formal complaints at BBB, TTC, Credit card and Airlines - DO NOT USE! BE AWARE! I also tried calling their customer service about the issue but they just left me on hold indefinitely after I told them I the seriousness of the issue. THIS WILL NOT BE TOLERATED!

MARION MACDONALD
GBI Must INFORM THIS COMPANY THAT YOUR… I Must INFORM THIS COMPANY THAT YOUR EMPLOYEE BY THE NAME OF GEORGE, WAS PROFESSIONALLY, AMAZING THIS WAS MY FIRST TIME HAVING BOOKED A TICKET FOR A DAY AHEAD AND MY SON WAS EXPECTED TO DEPARTURE TODAY, MR GEORGE RECEIVED A SUPERVISOR PERMISSION AFTER I ANSWERED THE SECURITY QUESTION AND RECTIFIED MY SITUATION FOR TODAY. PLEASE MAKE THIS EMPLOYEE GEORGE AWARE OF HIS CUSTOMER SERVICE PRIORITY TECHNIQUE WAS AMAZING IM SO HAPPY AS A CUSTOMER & MOTHER!!

Kwadwo Quist
GBI was satisfied with the service… I was satisfied with the service provided by Ryan. My problem is the cost of the ticket. It's way above what my wife and I paid when we made a round trip to Ghana. I mean we paid far less, put together, than the one way paid for my son who is a minor.

Jessica Bernal Ramirez
GBRyan Was super super helpful Ryan Was super super helpful. He provided great customer service . He was undertstanding and super professional . When booking next year I am definitely reaching out to him again !

Jasmine Simmons
GBMr. George professionalism Mr. George was very helpful and patience with me today. He went the extra mile to help solve my issues. It was a pleasure doing business with him.