Taylor Taracko
GBBookonline is a shame Bookonline is a shame. I bought refund protection and when I had to cancel I was refused refund. I had called and requested a call back to discuss questionable charges to which no one responded. Then I received an email stating that you/they had contacted the property who had a non refund policy. The property was Hilton Cleveland. I called them.After 30 mins. was told they bear no responsibility for reservations through a third party. I had talked to someone at bookonline initial and was told I would be getting the refund.
Nitza
GBChristiana was very detailed and… Christiana was very detailed and encouraging with the information provided. Very kind and clear.
Clarissa Craton Weiss
GBLaurence Andrei is awesome 😎💯 Laurence Andrei is a professional person and very kind. He allowed me to reserve the room for $15. I need to since I can't pay until arrival. I like how kind & nice he was and he gave me confidence that my stay will be wonderful. Plus discounted movie tickets. 🎥🎥🎥🎥
Roció margarita Arenas lopez
MXThe representative that answer my phone…best service marriot The representative that answer my phone call was very kind, I was worry because my language is not English but she made me feel I could trust her and help me in all ways, she made sure I got what I needed and I apreciatte it very much they have this great service. Thank you Marriott
Heather Ivanoff
GBVery convenient I used the book online website for the convenience. It provided the information I needed to book the room of my choice.