Algarve self guided walking We thoroughly enjoyed our self guided walking in the s.w tip of Portugal. The app was useful in route finding. It was a fascinating discovery of rural Algarve as well as the magnificent coasts and golden beaches of the south coast. We stayed in lovely hotels and enjoyed fantastic food, lots of fish! A really good introduction to the area.

Austrian cycling holiday In summary; cycling down the Danube is a great holiday but don't rely on Headwater to provide a streamlined travelling experience - see below for details. In July this year we went on an Austrian cycling holiday organised by Headwater. I sent them the following feedback on request but had no response from them. The cycling was great and my understanding is that Headwater outsourced the cycling part (bike hire and hotel booking) to a local company (radreisefreunde). That part of the holiday was excellent and all the hotels were great. Our disappointment was the getting to and from the holiday which was the part organised by Headwater. We had the following issues which, although not major, made the travelling section of the holiday into a chore instead of part of the holiday: - We cycled from the Austrian border to Vienna but our flights were booked to and from Munich which meant we had to spend 6 hours travelling back to Munich on the last day. The holiday would have been improved by having flights back from Vienna. - No arrangements had been made for us to get from Vienna to Munich at the end of the holiday. Only when we queried this were train tickets booked. However, seats were not reserved for us so we were unable to sit together for the 4 train journey. Knowing you needed to reserve a seat was the expertise we expected from Headwater. - on arrival in Munich we had to transfer to the main station but that train ticket had not been booked and there were no instructions for whether we needed to or how to. - When we arrived at our first hotel it transpired that our dinner booking clashed with the bike briefing. We were told we had to phone the restaurant to rectify this. We tried to phone all the numbers provided for help but there was no answer and the 24hr emergency number was not a real number. We had to leave a message on the general phone number and did get a response (but not a solution to the clash) - we had booked full board on your advice but were "told off" in one hotel for foolishly choosing that option. It hadn't been made clear to us that it would mean we were on a restricted menu and that we could have easily eaten a la carte each night.

Breathtaking Switzerland! In July we enjoyed a breathtaking trip to Switzerland with Headwater, from start the finish the trip, the holiday blew us away, from the stunning scenery, wonderful hotels and knowledgeable agents on the ground to enhance the overall experience was amazing. Can't wait to travel with Headwater again soon!

Great cycling tour in Algarve organised… Great cycling tour in Algarve organised by a very knowledgeable team. The selected hotels are amazing and the Headwater app is very easy to use and gives you local information about places to visit.

Mont Blanc Recently returned from an amazing time in Mont Blanc! The walks were fantastic and the views were out of this world! The local agent discussed the planned routes with us on arrival before we set off to explore the vibrant Chamonix. After a few days walking here we crossed the border to our next stop Courmayeur and took in the views from the Italian side of Mont Blanc. It really was a once in a lifetime trip!