Had an interesting experience… Had an interesting experience travelling our 1st time on RedCoach. The ride was good along with the driver's attention to the passengers but it was that the bus broke down on my return portion of the trip. We were stranded at a university campus in Tampa for about 2 hrs. and had to wait until the another bus picked us up to continue our way back home. The driver was nice and attentive and explained the situation. Overall, aside from this, it was a good experience.

Easy way to travel through Texas The first bus ride I went on (Dallas to Houston), the AC was broken and it was miserably hot. However, the driver ensured we stop for water at one point. I also later complained to RedCoach and they offered a small voucher for my next ride which I later used to travel again. Customer service was a little hard to continue contacting but overall I've had a good experience! The bus rides are typically smooth and if you don't mind dirty bathrooms, highly recommend!

RedCoach is a great experience for… RedCoach is a great experience for those that are looking for an affordable ride that makes traveling easier. I will say that sometimes the amenities offered seem to be case by case depending on the bus and bus driver. Nevertheless the comfy seats and smooth ride I had gotten from one of my rides was phenomenal enough to give a great review. I will definitely be using again.

Insenstive and careless company My son has a diagnosed disability and had a booking with Red Coach on Saturday 03/16/2024. I dropped him off and called me later because the while he was waiting at the bust stop at Fort Lauderdale airport asked another traveler if that was the correct spot and the answer was positive. Due to his disability, he did not realize that that leg of the trip was operated by Orange Lines and missed the trip and had to purchase anaother ticket with this horrible company named Red Coach. I sent a detailed email to the "we cannot help", which would be the correct name, email and the response was insensitive, repugnant and discriminatory . After explaining my son's personal circumstances and disability , the response was that the return trip was operated by a different company named Orange lines and that information was on the ticket. That answer could be acceptable for a regular person but not when I disclosed that my son has special needs. I will report this careless and despicable situation to another authorities. The non customer service of Red Coach is a shame for society.

Seriously a Great Experience I had an amazing first experience with Red Coach. I will be traveling this same route often and will definitely book again. It's the Wifi, reclining seats, courteous and safe driver and the pick up and drop off locations that did it for me. Way faster and easier than flying!